Careers at TrailSurge

Careers at TrailSurge

Do Work That Moves the Business Forward

Join a growing UK retail business operating across electric mobility, ecommerce, technical support and customer experience.

Explore Open Roles Why TrailSurge?
Recruiting now
3 Open Positions

Customer Service · Workshop · Sales

Customer Service Advisor Bike Mechanic Sales Manager
3 Live vacancies
Nuneaton UK operations base
Growing Retail and ecommerce team
Real impact Visible responsibility from day one
Current Vacancies

Find Your Place at TrailSurge

We are currently recruiting across customer service, workshop operations and commercial sales.

01
Customer Experience

Customer Service Advisor

Nuneaton On-site Hiring now

Help customers before and after purchase by providing clear updates, practical advice and a consistently professional experience.

  • Respond to customer enquiries across phone, email and messaging
  • Manage delivery, product and after-sales queries
  • Work with the workshop and fulfilment teams to resolve issues
View role details
What we are looking for

A confident communicator who stays organised, handles problems calmly and understands the importance of accurate customer updates. Retail, ecommerce or customer service experience is beneficial.

Apply for this role
02
Workshop & Technical

Bike Mechanic

Nuneaton Workshop based Hiring now

Work hands-on with electric bikes and related products across assembly, inspection, diagnostics, servicing and repairs.

  • Assemble, inspect and prepare products to a high standard
  • Diagnose mechanical and electrical product issues
  • Support warranty assessments, repairs and workshop operations
View role details
What we are looking for

A practical and reliable mechanic with strong attention to detail. Experience working with bicycles, electric bikes, scooters or similar products is highly relevant.

Apply for this role
03
Commercial & Sales

Sales Manager

Nuneaton Commercial role Hiring now

Take ownership of sales activity, customer opportunities and commercial growth across retail, trade and larger-value enquiries.

  • Convert inbound enquiries into profitable sales
  • Develop repeat, trade and commercial customer relationships
  • Improve sales processes, follow-up and team performance
View role details
What we are looking for

A commercially driven salesperson who can lead from the front, communicate confidently and build a more structured sales function. Retail, automotive, mobility or ecommerce experience would be valuable.

Apply for this role
Working at TrailSurge

Small Enough to Make an Impact. Ambitious Enough to Keep Growing.

You will work close to the products, customers and decisions that shape the business. Good ideas can move quickly, and strong performance is visible.

Electric mobility · Ecommerce · Retail · Technical operations
Ready to Apply?

Start Your Next Chapter With TrailSurge

Select the role that interests you and send us your details. Please include the job title, your experience and your current availability.

Submit an Application

TrailSurge considers applicants based on the requirements of the role, relevant experience and suitability for the position.