Can I change the contents of my order?

We process orders quickly to ensure speedy delivery. If you need to modify your order, please contact us immediately. Changes may not be possible once your order has been processed.

What payment methods do you accept?

We accept all major credit/debit cards, PayPal, Klarna, and Clearpay. Monthly, Weekly and Pay in 3 Available with Klarna.

What is your returns policy?

We accept returns within 30 days for unused items in their original condition. We do not accept returns for change of mind.

Do you provide repairs / have a workshop?

We do not do repairs ourselves, however we have Trusted Workshops we can recommend to get any repairs.

Are e-bikes legal in the UK?

Yes, e-bikes are legal in the UK as long as they meet certain requirements. The motor must have a maximum continuous rated power of 250 watts, and the motor assistance must cut off when the bike reaches 15.5 mph (25 km/h). These are known as Electrically Assisted Pedal Cycles (EAPCs).

Do I need a licence or insurance to ride an eBike in the UK?

No licence, tax, or insurance is needed for standard pedal-assist eBikes (also known as EAPCs – Electrically Assisted Pedal Cycles). However, faster or more powerful eBikes may be classed as electric mopeds and require registration.

What’s the difference between a hub motor and a mid-drive motor?

Hub motors are located in the wheels and are great for flat terrain and casual riding. Mid-drive motors sit at the bike’s crank and offer better hill climbing, balance, and efficiency, especially for off-road or performance rides.

How secure are electric bikes from theft?

E-bikes are high-value items, so a good lock is essential. Many models include removable batteries, integrated alarms, GPS tracking, and smart locks for added protection.

Are electric bikes waterproof?

Electric bikes are generally water-resistant, not fully waterproof. They can handle rain, but avoid submerging or high-pressure washing the electrical components.

Do electric bikes have gears?

Yes, most electric bikes come with manual gears just like regular bikes, allowing more control over speed and effort.

What’s the lifespan of an electric bike battery?

Most lithium-ion e-bike batteries last 3–5 years or 500–1,000 full charge cycles, depending on use and care. You can then replace the battery for a new one and your good to go again.

Do electric bikes work without power?

Yes, you can pedal an e-bike like a regular bike if the battery runs out—though it will feel heavier.

What size electric bike do I need?

E-bike size depends on your height and inseam. Most product pages include size guides, but generally, a medium frame suits 5’6”–5’10”, while taller riders may need large or extra-large.

How do I store my electric bike or scooter?

Store indoors or in a dry, sheltered area. Avoid freezing temperatures and always disconnect or remove the battery for long-term storage.

Are e-scooters road-legal in the UK?

Privately owned e-scooters arecurrently not legalto ride on public roads, pavements, cycle lanes, or public spaces in the UK. They can only be used on private land with the landowner’s permission.

What maintenance do e-scooters need?

Regular tyre pressure checks, brake checks, and keeping the battery charged. We recommend a quick maintenance check every few rides.

What safety gear should I use?

For best protection:HelmetGlovesKnee and elbow padsHigh-visibility clothing for night ridingProper footwear (no sandals/flip-flops)

Can e-scooters be ridden in the rain?

Many e-scooters have water-resistance ratings (IP ratings). Light rain is usually fine, butdeep puddles, heavy rain or submersion can damage the electronics. Always check the model’s IP rating.

What should I look for when buying an e-scooter?

Consider:Motor powerBattery size and rangeTyre type (solid vs pneumatic)SuspensionWeight and portabilityBrakes (disc, drum, regenerative)Water resistance ratingWarranty and after-sales support

Are electric bikes waterproof?

Electric Scooters are generally water-resistant, not fully waterproof. They can handle rain, but avoid submerging or high-pressure washing the electrical components.

What safety features do e-scooters have?

Common features include LED lights, reflectors, disc or drum brakes, speed modes, and built-in motor cut-off systems.

What types of e-scooters are available?

Commuter scooters – lightweight and foldableLong-range scooters – bigger batteriesPerformance scooters – fast and powerfulOff-road scooters – larger tyres and suspensionLightweight beginners’ models – simple and easy to ride

F&Q's

Delivery & Payment

We dispatch all orders the day after they are placed. Once dispatched, your item will typically arrive within 3–5 business days. Tracking details will be provided via email. We use express couriers, so many customers receive their items within 2 days.

Frequently Asked Questions

Delivery & Payment

Electric Bikes

E-Scooters

Electric Dirt Bikes

Kids Ride On Cars & Bikes