Help Centre

We process orders quickly to ensure speedy delivery. If you need to modify your order, please contact us immediately. Changes may not be possible once your order has been processed.

We accept all major credit/debit cards, PayPal, Klarna, and Clearpay. Monthly, Weekly and Pay in 3 Available with Klarna.

We accept returns within 30 days for unused items in their original condition. We do not accept returns for change of mind.

We do not do repairs ourselves, however we have Trusted Workshops we can recommend to get any repairs.

Yes, e-bikes are legal in the UK as long as they meet certain requirements. The motor must have a maximum continuous rated power of 250 watts, and the motor assistance must cut off when the bike reaches 15.5 mph (25 km/h). These are known as Electrically Assisted Pedal Cycles (EAPCs).

No licence, tax, or insurance is needed for standard pedal-assist eBikes (also known as EAPCs – Electrically Assisted Pedal Cycles). However, faster or more powerful eBikes may be classed as electric mopeds and require registration.

Hub motors are located in the wheels and are great for flat terrain and casual riding. Mid-drive motors sit at the bike’s crank and offer better hill climbing, balance, and efficiency, especially for off-road or performance rides.

E-bikes are high-value items, so a good lock is essential. Many models include removable batteries, integrated alarms, GPS tracking, and smart locks for added protection.

Electric bikes are generally water-resistant, not fully waterproof. They can handle rain, but avoid submerging or high-pressure washing the electrical components.

Yes, most electric bikes come with manual gears just like regular bikes, allowing more control over speed and effort.

Most lithium-ion e-bike batteries last 3–5 years or 500–1,000 full charge cycles, depending on use and care. You can then replace the battery for a new one and your good to go again.

Yes, you can pedal an e-bike like a regular bike if the battery runs out—though it will feel heavier.

E-bike size depends on your height and inseam. Most product pages include size guides, but generally, a medium frame suits 5’6”–5’10”, while taller riders may need large or extra-large.

Store indoors or in a dry, sheltered area. Avoid freezing temperatures and always disconnect or remove the battery for long-term storage.

Privately owned e-scooters arecurrently not legalto ride on public roads, pavements, cycle lanes, or public spaces in the UK. They can only be used on private land with the landowner’s permission.

Regular tyre pressure checks, brake checks, and keeping the battery charged. We recommend a quick maintenance check every few rides.

For best protection:

• Helmet
• Gloves
• Knee and elbow pads
• High-visibility clothing for night riding
• Proper footwear (no sandals/flip-flops)

Many e-scooters have water-resistance ratings (IP ratings). Light rain is usually fine, butdeep puddles, heavy rain or submersion can damage the electronics. Always check the model’s IP rating.

Consider:

• Motor power
• Battery size and range
• Tyre type (solid vs pneumatic)
• Suspension
• Weight and portability
• Brakes (disc, drum, regenerative)
• Water resistance rating
• Warranty and after-sales support

Electric Scooters are generally water-resistant, not fully waterproof. They can handle rain, but avoid submerging or high-pressure washing the electrical components.

Common features include LED lights, reflectors, disc or drum brakes, speed modes, and built-in motor cut-off systems.

Commuter scooters – lightweight and foldable

Long-range scooters – bigger batteries

Performance scooters – fast and powerful

Off-road scooters – larger tyres and suspension

Lightweight beginners’ models – simple and easy to ride

Electric dirt bikes vary widely in top speed depending on motor power and battery configuration:

• Entry-level youth models (≈500–1000 W) typically reach 20–30 mph (32–48 km/h).
  
• Mid-range adult bikes (≈1000–2000 W) often hit 35–50 mph (56–80 km/h).
  
• High-performance models (2000 W+ dual motors) can exceed 50–60 mph (80–97+ km/h).
  

Speed isn’t just about motor rating — controller tuning, tyre grip, rider weight, and terrain all influence real-world top speed.

Range is affected by battery capacity (measured in watt-hours, Wh), riding conditions, rider weight, and terrain:

• A 48 V 15 Ah battery (~720 Wh) might deliver 20–40 miles (32–64 km) on mixed riding.
  
• Larger batteries (48 V 20 Ah or 60 V 20 Ah) (~960–1200 Wh+) can achieve 30–60 miles (48–97 km) on moderate trails.
  
• Aggressive riding or steep hills can reduce range significantly — downhill and light assist extend it.
  

Some bikes allow dual batteries that nearly double real-world range.

Most electric dirt bikes are not legal on UK public roads, pavements, or cycle paths because they do not meet Electrically Assisted Pedal Cycle (EAPC) rules. Those rules require:

• Pedal assist only (no throttle alone)
  
• Assist cuts out at 15.5 mph
  
• Motor continuous rated power 250W

Electric dirt bikes usually have much higher power and throttle control, so they’re classed as motor vehicles and must be registered, insured, and ridden with a licence if used on the road.

Prices vary by power, battery size, and build:

• Youth models: typically £800–£2,000
  
• Mid-range adult bikes: around £2,000–£4,000
  
• High-performance models: £4,000+, especially dual-motor or long-range versions
  

Higher price usually means:

• Bigger batteries
  
• Stronger motors
  
• Better suspension
  
• Longer range
  

Total cost also includes maintenance parts and protective gear.

For off-road use on private land, no licence or MOT is required. If the bike is used on public roads or falls under motor vehicle classification, then licence, tax, and insurance are necessary depending on local regulations.

Electric dirt bikes used in youth clubs, private trails, or farms typically do not need these if kept off public roads.

Yes — many electric dirt bikes are excellent for beginners thanks to:

• Smooth, instant torque with no clutch
  
• Quiet operation
  
• Adjustable power modes
  
• Lower vibration than petrol bikes
  

Beginners feeding confidence and safety often start on lower-power bikes (500–1000 W) and progress to bigger models.

Electric dirt bikes require less mechanical upkeep than petrol bikes, but still need regular checks:

• Tyres: check pressure and tread before rides
  
• Brakes: inspect brake pads and cables
  
• Chain/Drivetrain: clean and lube regularly
  
• Suspension: check for play or leakage
  
• Battery: avoid deep discharge, store charged in cool dry place

There’s no engine oil or carburetor — which cuts both cost and hassle.

For safe riding, the key gear includes:

• Helmet (off-road certified)
  
• Gloves
  
• Goggles or eye protection
  
• Elbow & knee pads
  
• Off-road boots
  
• Optional: chest protector, neck brace

Good gear reduces injury risk and increases rider confidence.

Yes — electric bikes are significantly quieter because they have no combustion engine. That means:

• Less noise pollution
  
• Better track friendliness
  
• Less rider fatigue from engine noise
  

Quieter operation is a huge perk for families and residential riding areas.