Contact information

At Trail Surge UK, we’re dedicated to delivering exceptional service and support to all our customers. Whether you’re exploring our eBike range, need help with an existing order, or want expert advice, our team is ready to assist.

Trading Name: Trail Surge UK
Address: Unit 37, Centenary Business Centre, CV11 6RY

Our location serves as our main office and repair centre hub. Visits are by appointment only.

Phone Number: 0800 099 6187
Our phone line is open Monday to Friday during standard UK business hours for product advice, order updates, or technical support.

Sales Enquiries: sales@trailsurge.co.uk
For questions about our products, pricing, or stock availability, please contact our sales team.

Customer Support: help@trailsurge.co.uk
If you need assistance with an existing order, warranty, or returns, our support team is ready to help.

We aim to respond to all emails within 1–2 business days.