This is one combined summary, not the individual rating of any one platform.
We’re a genuine, authorised retailer for selected brands, with our own Nuneaton repairs workshop.
Buying ADO online?
As with a car, ask where you can take your ride if it needs a repair.
Be cautious if a seller can’t give you a local workshop address, especially if they ship from overseas or dropship.
Check with the brand that the seller is authorised and ask who handles warranty repairs.
We serve NHS staff and fire and rescue workers, and support local police with e-bikes.
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
Send us the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
TrailSurge is a UK company and VAT registered too: Company No. 16935369 · VAT No. 521226239.
Monthly financeRates at checkoutHigh AcceptancePayment options and eligibility are subject to approval and confirmed at checkout.
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Illustrative estimates based on the displayed product price and selected term, without deposit, delivery charges or other fees. Actual credit terms, fees, eligibility and repayments are set by the lender at checkout. Finance is subject to approval. Please check the lender's full terms before applying.
Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
BF15
Options and charges are shown at checkout. Remote areas may take longer.
14 days to cancel after delivery. Up to 30 days for unused, unopened items.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
Read returns policy
1 year of cover UK support
Worth £159 Included
Free yearly bike health check Worth £40 Join us by video call or visit us in-store.
Frame, forks, motor, controller, battery, charger and factory-fitted electrical and mechanical parts.
Normal wear, accidental damage, misuse and unauthorised modifications are generally excluded.
Contact our UK team with your order number and a few photos.
Cover varies by model. Contact us for details.
Separate manufacturer terms apply. Warranty periods are not added together.
From our Nuneaton showroom
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A premium step-through commuter with BAFANG automatic 2-speed shifting, a torque sensor and low-maintenance carbon belt drive.
| Motor | 250W BAFANG auto-shifting hub motor |
| Battery | 37V 10Ah removable battery |
| Range | Up to 100km |
| Assisted Speed | 25km/h (15.5mph) |
| Torque | 40Nm |
| Transmission | Automatic 2-speed |
| Wheels / Tyres | 28in puncture-resistant tyres |
| Brakes | Hydraulic disc brakes |
| Frame | Aluminium step-through frame |
| Weight | 24.5kg net |
| Rider Height | 160-210cm |
UK specification: 250W pedal-assist configuration with motor assistance limited to 25km/h (15.5mph). Range figures are manufacturer claims and can vary with rider weight, terrain, weather, tyre pressure and assist level.
| Collection | Ado Air Electric Bikes |
|---|---|
| Brand | ADO |
| Motor power | 250W |
| Battery | 37V 10Ah |
| Top speed | 15.5 MPH |
| Max range | 62 MILES |
| Charging time | 4-6 Hours |
| Throttle | No |
| Brakes | Hydraulic Disc Brakes |
| Suspension | Adjustable front suspension |
| Tyre size | 700 × 45C tyres |
| Gears | 2-Speed Automatic BAFANG Transmission |
| Bike weight | 24.5 KG |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Designed with a low step-through frame, this bike makes getting on and off easier, more comfortable, and more convenient for everyday riding. The open frame design provides extra freedom of movement and reduces the need to lift your leg high over the bike, making it a practical choice for a wide range of riders. Whether you’re wearing long trousers, skirts, or casual clothing, the easy-access design helps make every journey feel more relaxed, enjoyable, and effortless.
Enjoy greater comfort and effortless control with a system designed to reduce strain on your hands during longer rides. Its ergonomic operation helps minimise unnecessary pressure and fatigue, making acceleration and adjustments feel smoother and more natural. By reducing the effort required to maintain control, it helps create a more relaxed, comfortable, and enjoyable riding experience from start to finish.
Enhance every journey with a connected riding experience designed to give you greater control, convenience, and confidence. Track your rides and monitor useful journey data, easily switch between two speed settings to suit different riding conditions, and access dependable customer support whenever assistance is needed. Together, these features help create a smoother, more personalised, and more enjoyable riding experience from start to finish.
1 x ADO Air 28 Pro Urban Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Watch the assembly guide below before first setup.
Estimated setup: 30–60 minutes
Guide for boxed delivery; time varies by model and experience. Check fastenings and brakes before riding.
Choose Professional Assembly in the product options. Our Cytech-trained mechanics will assemble your ride in our workshop so it arrives fully built.
Optional Slime puncture protection
Depending on the model, you can add Slime tyre sealant or Slime self-sealing inner tubes.
Frame protection is also available on selected models.
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Proud to serve NHS staff and fire and rescue workers, and to support local police with e-bikes.
