This is one combined summary, not the individual rating of any one platform.
We’re a genuine, authorised retailer for selected brands, with our own Nuneaton repairs workshop.
Buying ADO online?
As with a car, ask where you can take your ride if it needs a repair.
Be cautious if a seller can’t give you a local workshop address, especially if they ship from overseas or dropship.
Check with the brand that the seller is authorised and ask who handles warranty repairs.
We serve NHS staff and fire and rescue workers, and support local police with e-bikes.
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
Send us the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
TrailSurge is a UK company and VAT registered too: Company No. 16935369 · VAT No. 521226239.
Monthly financeRates at checkoutHigh AcceptancePayment options and eligibility are subject to approval and confirmed at checkout.
Finance calculatorExplore estimated monthly repayments for this product. Choose the term that suits your budget.
Illustrative estimates based on the displayed product price and selected term, without deposit, delivery charges or other fees. Actual credit terms, fees, eligibility and repayments are set by the lender at checkout. Finance is subject to approval. Please check the lender's full terms before applying.
Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
BF15
Options and charges are shown at checkout. Remote areas may take longer.
14 days to cancel after delivery. Up to 30 days for unused, unopened items.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
Read returns policy
1 year of cover UK support
Worth £159 Included
Free yearly bike health check Worth £40 Join us by video call or visit us in-store.
Frame, forks, motor, controller, battery, charger and factory-fitted electrical and mechanical parts.
Normal wear, accidental damage, misuse and unauthorised modifications are generally excluded.
Contact our UK team with your order number and a few photos.
Cover varies by model. Contact us for details.
Separate manufacturer terms apply. Warranty periods are not added together.
From our Nuneaton showroom
Book a call today.
Message us on WhatsApp to arrange a time.
The Air 28 Ultra adds a BAFANG automatic 3-speed drive to ADO's step-through city platform for smoother cadence across varied terrain.
| Motor | 250W BAFANG auto-shifting hub motor |
| Battery | 37V 10Ah removable battery |
| Range | Up to 100km |
| Assisted Speed | 25km/h (15.5mph) |
| Torque | See selected model specification |
| Transmission | Automatic 3-speed |
| Wheels / Tyres | 28in puncture-resistant tyres |
| Brakes | Hydraulic disc brakes |
| Frame | Aluminium step-through frame |
| Weight | 24.5kg net |
| Rider Height | 160-210cm |
UK specification: 250W pedal-assist configuration with motor assistance limited to 25km/h (15.5mph). Range figures are manufacturer claims and can vary with rider weight, terrain, weather, tyre pressure and assist level.
| Collection | Ado Air Electric Bikes |
|---|---|
| Brand | ADO |
| Motor power | 250W |
| Battery | 37V 10Ah |
| Top speed | 15.5 MPH |
| Max range | 62 MILES |
| Charging time | 4-6 Hours |
| Throttle | No |
| Brakes | Hydraulic Disc Brakes |
| Suspension | Adjustable/lockout suspension fork |
| Tyre size | 700 × 45C tyres |
| Gears | 3-Speed Automatic BAFANG Transmission |
| Bike weight | 24.5 KG |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Enjoy a smoother and more refined riding experience with a system designed for quiet operation, long-lasting durability, and minimal maintenance. Its clean, efficient design helps reduce the need for frequent servicing while delivering consistent performance ride after ride. With less noise, less mess, and fewer components requiring regular attention, you can spend more time riding and less time worrying about upkeep.
Ride with greater confidence in low-light conditions thanks to sleek, high-visibility front lighting designed to clearly illuminate the road ahead. The bright, focused beam helps improve visibility of your surroundings while also making you more noticeable to other road users. Seamlessly integrated into the bike’s design, the lighting provides a clean, modern look without compromising everyday practicality or nighttime riding safety.
Quickly adapt your ride to different surfaces with an adjustable shock system designed for greater comfort and control. Easily switch between riding modes and fine-tune the suspension to suit smooth roads, uneven paths, or rougher terrain. By adjusting the shock response to match the conditions, you can enjoy improved stability, better impact absorption, and a more comfortable riding experience wherever your journey takes you.
1 x ADO Air 28 Ultra Urban Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Watch the assembly guide below before first setup.
Estimated setup: 30–60 minutes
Guide for boxed delivery; time varies by model and experience. Check fastenings and brakes before riding.
Choose Professional Assembly in the product options. Our Cytech-trained mechanics will assemble your ride in our workshop so it arrives fully built.
Optional Slime puncture protection
Depending on the model, you can add Slime tyre sealant or Slime self-sealing inner tubes.
Frame protection is also available on selected models.
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Proud to serve NHS staff and fire and rescue workers, and to support local police with e-bikes.
