This is one combined summary, not the individual rating of any one platform.
We’re a genuine, authorised retailer for selected brands, with our own Nuneaton repairs workshop.
Buying ADO online?
As with a car, ask where you can take your ride if it needs a repair.
Be cautious if a seller can’t give you a local workshop address, especially if they ship from overseas or dropship.
Check with the brand that the seller is authorised and ask who handles warranty repairs.
We serve NHS staff and fire and rescue workers, and support local police with e-bikes.
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
Send us the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
TrailSurge is a UK company and VAT registered too: Company No. 16935369 · VAT No. 521226239.
Monthly financeRates at checkoutHigh AcceptancePayment options and eligibility are subject to approval and confirmed at checkout.
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Illustrative estimates based on the displayed product price and selected term, without deposit, delivery charges or other fees. Actual credit terms, fees, eligibility and repayments are set by the lender at checkout. Finance is subject to approval. Please check the lender's full terms before applying.
Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
BF15
Options and charges are shown at checkout. Remote areas may take longer.
14 days to cancel after delivery. Up to 30 days for unused, unopened items.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
Read returns policy
1 year of cover UK support
Worth £159 Included
Free yearly bike health check Worth £40 Join us by video call or visit us in-store.
Frame, forks, motor, controller, battery, charger and factory-fitted electrical and mechanical parts.
Normal wear, accidental damage, misuse and unauthorised modifications are generally excluded.
Contact our UK team with your order number and a few photos.
Cover varies by model. Contact us for details.
Separate manufacturer terms apply. Warranty periods are not added together.
From our Nuneaton showroom
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A step-through urban e-bike with 250W assistance, torque sensing, front suspension and a clean carbon belt drive.
UK specification: 250W pedal-assist configuration with motor assistance limited to 25km/h (15.5mph). Range figures are manufacturer claims and can vary with rider weight, terrain, weather, tyre pressure and assist level.
This model is focused on regular, comfortable cycling. It suits riders looking for a familiar pedalling experience with electric assistance, whether for local trips, leisure riding or longer journeys on suitable routes.
Single-Speed gearing gives riders a choice of pedalling cadence as gradients and conditions change. In addition, the 700 × 45C tyres contribute to the ride feel and contact with the ground and hydraulic Disc Brakes are fitted for controlled braking. The distance achievable between charges depends on terrain, assistance level, rider load and temperature.
| Collection | Ado Air Electric Bikes |
|---|---|
| Brand | ADO |
| Motor power | 250W |
| Battery | 37V 10Ah |
| Top speed | 15.5 MPH |
| Max range | 62 MILES |
| Charging time | 4-6 Hours |
| Throttle | No |
| Brakes | Hydraulic Disc Brakes |
| Suspension | Adjustable front fork |
| Tyre size | 700 × 45C tyres |
| Gears | Single-Speed |
| Bike weight | 24 KG |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Ride with greater confidence in darker or low-light conditions thanks to sleek, powerful headlights designed to clearly illuminate the road ahead. The bright, focused beam helps improve visibility of your surroundings while making you more noticeable to other road users. Seamlessly integrated into the bike’s design, the headlights combine modern styling with practical everyday safety for a more comfortable and reassuring ride.
Stay informed throughout your journey with quick and convenient access to essential riding information at the press of a button. Easily check key data such as speed, riding mode, battery status, and other important ride details without unnecessary distraction. Designed for simple operation while on the move, it helps you stay in control and make adjustments more confidently for a smoother, more convenient riding experience.
Designed to provide reliable protection in changing weather conditions, helping shield you from water, road spray, and unwanted splashes while you ride. By keeping you drier and more comfortable, it helps make everyday journeys more enjoyable, particularly on wet roads or during light rain. The practical design adds an extra layer of comfort and protection, allowing you to ride with greater confidence whatever the conditions.
1 x ADO Air 28 Urban Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Watch the assembly guide below before first setup.
Estimated setup: 30–60 minutes
Guide for boxed delivery; time varies by model and experience. Check fastenings and brakes before riding.
Choose Professional Assembly in the product options. Our Cytech-trained mechanics will assemble your ride in our workshop so it arrives fully built.
Optional Slime puncture protection
Depending on the model, you can add Slime tyre sealant or Slime self-sealing inner tubes.
Frame protection is also available on selected models.
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Proud to serve NHS staff and fire and rescue workers, and to support local police with e-bikes.
