Certified
ADO Air One Ultra Family Electric Bike
Payment options and eligibility are subject to approval and confirmed at checkout.
Home Delivery Standard & next-day options
Tracked delivery to your door.
Select at checkout if available for your order.
Options and charges shown at checkout. Remote areas may take longer.
Click & Collect Choose your collection date
Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Returns & Cancellations 14-day cancellation · 30-day unopened returns
Policy conditions and return costs may apply. Your statutory rights are unaffected.
Read returns policyIncluded with your purchase
TrailSurge Warranty+
12 monthsof cover
UK-based warranty and after-sales support
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
View warranty details Hide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Description
The Air One Ultra is a modular family e-bike with a BAFANG automatic 3-speed motor, torque sensor and expandable battery system.
Key Features
- 250W BAFANG 3-speed auto-shifting motor
- 40Nm torque
- Up to 100km range plus optional secondary-battery extension
- 20 x 2.4in tyres
- Torque sensor
- Carbon belt drive
- Lockout suspension fork
- 150kg maximum permitted load
Specification
| Motor | 250W BAFANG 3-speed auto-shifting motor |
| Battery | 37V 10Ah removable / expandable battery |
| Range | Up to 100km; up to 140km quoted with dual-battery mode |
| Assisted Speed | 25km/h (15.5mph) |
| Torque | 40Nm |
| Transmission | Automatic 3-speed |
| Wheels / Tyres | 20 x 2.4in |
| Brakes | Hydraulic disc braking system |
| Frame | Aluminium step-through family frame |
| Weight | 25.5kg net |
| Rider Height | 150-190cm |
UK specification: 250W pedal-assist configuration with motor assistance limited to 25km/h (15.5mph). Range figures are manufacturer claims and can vary with rider weight, terrain, weather, tyre pressure and assist level.
Specifications
| Collection | Ado Air Electric Bikes |
|---|---|
| Brand | ADO |
| Motor Power | 250W |
| Battery | 37V 10Ah |
| Top Speed | 15.5 MPH |
| Max Range | 62 MILES |
| Charging Time | 4-6 Hours |
| Shock Absorbers | Lockout suspension fork |
| Wheel Size | 20 × 2.4" tyres |
| Brakes | Forged Aluminum 2 Finger Lever |
| Gears | 3-Speed Automatic BAFANG Transmission |
| Bike Weight | 31 KG |
Size & Rider Fit
Check rider measurements and sizing before you order.
More measurements & dimensions

Sizes are a guide. Rider proportions, footwear and setup can affect fit.
What’s Included in the Box?
1 x ADO Air One Ultra Family Electric Bike
1 x Charger
1 x Tool Kit
1 x User Manual






