Certified
ADO Air One Ultra Family Electric Bike
Payment options and eligibility are subject to approval and confirmed at checkout.
Home Delivery Standard & next-day options
Tracked delivery to your door.
Select at checkout if available for your order.
Options and charges shown at checkout. Remote areas may take longer.
Click & Collect Choose your collection date
Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Returns & Cancellations 14-day cancellation · 30-day unopened returns
Policy conditions and return costs may apply. Your statutory rights are unaffected.
Read returns policyIncluded with your purchase
TrailSurge Warranty+
12 monthsof cover
UK-based warranty and after-sales support
Manufacturer warranty included
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Manufacturer warranty included
ADO — The manufacturer's cover varies by brand and model. Ask us for the details.
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
ADO Manufacturer warranty
Manufacturer warranty period
The warranty period varies by manufacturer and model. Contact us to confirm the applicable term.
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
View warranty details Hide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Manufacturer warranty included
ADO — The manufacturer's cover varies by brand and model. Ask us for the details.
Contact our UK team with your order number and a few photos.
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
ADO Manufacturer warranty
Manufacturer warranty period
The warranty period varies by manufacturer and model. Contact us to confirm the applicable term.
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
Description
The Air One Ultra is a modular family e-bike with a BAFANG automatic 3-speed motor, torque sensor and expandable battery system.
Key Features
- 250W BAFANG 3-speed auto-shifting motor
- 40Nm torque
- Up to 100km range plus optional secondary-battery extension
- 20 x 2.4in tyres
- Torque sensor
- Carbon belt drive
- Lockout suspension fork
- 150kg maximum permitted load
Specification
| Motor | 250W BAFANG 3-speed auto-shifting motor |
| Battery | 37V 10Ah removable / expandable battery |
| Range | Up to 100km; up to 140km quoted with dual-battery mode |
| Assisted Speed | 25km/h (15.5mph) |
| Torque | 40Nm |
| Transmission | Automatic 3-speed |
| Wheels / Tyres | 20 x 2.4in |
| Brakes | Hydraulic disc braking system |
| Frame | Aluminium step-through family frame |
| Weight | 25.5kg net |
| Rider Height | 150-190cm |
UK specification: 250W pedal-assist configuration with motor assistance limited to 25km/h (15.5mph). Range figures are manufacturer claims and can vary with rider weight, terrain, weather, tyre pressure and assist level.
Specifications
| Collection | Ado Air Electric Bikes |
|---|---|
| Brand | ADO |
| Motor Power | 250W |
| Battery | 37V 10Ah |
| Top Speed | 15.5 MPH |
| Max Range | 62 MILES |
| Charging Time | 4-6 Hours |
| Shock Absorbers | Lockout suspension fork |
| Wheel Size | 20 × 2.4" tyres |
| Brakes | Forged Aluminum 2 Finger Lever |
| Gears | 3-Speed Automatic BAFANG Transmission |
| Bike Weight | 31 KG |
Size & Rider Fit
Check rider measurements and sizing before you order.
More measurements & dimensions

Sizes are a guide. Rider proportions, footwear and setup can affect fit.
What’s Included in the Box?
1 x ADO Air One Ultra Family Electric Bike
1 x Charger
1 x Tool Kit
1 x User Manual






