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We’re a genuine, authorised retailer for selected brands, with our own Nuneaton repairs workshop.
Buying Duotts online?
As with a car, ask where you can take your ride if it needs a repair.
Be cautious if a seller can’t give you a local workshop address, especially if they ship from overseas or dropship.
Check with the brand that the seller is authorised and ask who handles warranty repairs.
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
Send us the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
TrailSurge is a UK company and VAT registered too: Company No. 16935369 · VAT No. 521226239.
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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Ask our team for the latest delivery estimate.
14 days to cancel after delivery. Up to 30 days for unused, unopened items.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
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1 year of cover UK support
Worth £159 Included
Frame, forks, motor, controller, battery, charger and factory-fitted electrical and mechanical parts.
Normal wear, accidental damage, misuse and unauthorised modifications are generally excluded.
Contact our UK team with your order number and a few photos.
Manufacturer warranty period · 2 years on the frame and structural parts; 1 year on the motor, battery, controller, display, charger, sensors, throttle, electrical controls, brakes, wiring, suspension, hubs, axles, clamps and folding parts; 6 months on specified drivetrain and accessory parts; 7 days for consumables where dead on arrival.
Manufacturer cover · Manufacturing defects including structural failure, electrical open or short circuits, burnout, power failure, bearing failure and abnormal noise caused by a production fault.
Separate manufacturer terms apply. Warranty periods are not added together.
From our Nuneaton showroom
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The Duotts C29 Electric Bike is a 29-inch electric mountain bike built for riders who want strong power, large wheels, and practical everyday performance. At TrailSurge, the Duotts C29 is supplied with UK support, warranty backing, and fast delivery options, making it a strong choice for riders who want a dependable branded eBike without ordering direct from overseas.
Smooth Power Delivery & Torque Performance
With up to 65Nm of torque and three riding modes — manual pedalling, pedal assist, and electric throttle — the Duotts C29 delivers smooth acceleration, responsive control, and confident hill-climbing on varied terrain.
Comfort & Control with Front Suspension and 29″ Wheels
A front suspension fork and wide 29″ tyres help absorb bumps on rough trails and uneven roads. Shimano’s 21-speed drivetrain allows precise gear changes, while the fitted hydraulic disc brakes provide stronger, smoother, and more controlled stopping power compared with standard mechanical brakes.
Removable 15Ah Battery Pack
The lockable, removable 15Ah battery makes charging convenient at home or on the go. Built-in protection systems help guard against over-charging, over-discharging, and overheating for long-term reliability.
LCD Display, Integrated Lighting & Practical Features
A clear LCD display keeps key ride data visible at a glance, including speed, battery level, and assist mode. An integrated front light improves visibility for night riding, while the rear rack adds everyday practicality.
Built for Everyday Commuting and Trail Riding
Whether tackling off-road trails or commuting through the city, the Duotts C29 combines a durable frame, versatile riding modes, hydraulic braking performance, and low-maintenance components to deliver a dependable electric bike for daily use.
The Duotts C29 is a high-powered electric bike designed primarily for private land and off-road riding. Do not ride it on public roads or pathways.
| Collection | Electric Bikes |
|---|---|
| Brand | Duotts |
| Motor Power | 750W |
| Battery | 48V 15AH |
| Top Speed | 28 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 41 Miles |
| Charging Time | 6+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 29inch |
| Brakes | Dual Mechanical Disc Brakes |
| Gears | 7 Speed Gears |
| Bike Weight | 26KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Suitable for riders approximately 170–200 cm tall. Its high-step frame and large 29-inch wheels may feel tall for riders near the lower end, so we recommend checking standover clearance or arranging a showroom test fit.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Ride worry-free, charge on the go! Our electric bicycle features a phone charging port in the handlebar area, allowing you to recharge your phone while riding. Whether it's a long commute or a short trip, you never have to worry about running out of battery. Stay connected at all times and enjoy a smart and convenient riding experience.
The Duotts C29 is now featuring a 750W brushless motor, this cutting-edge engine not only delivers immense power but also boasts peak efficiency, seamlessly blending speed with silent operation. Conquer uphill climbs, heavy loads, or the need for higher speeds with ease. Whether tackling urban commuting or rugged mountain trails, enjoy smoother, more effortless rides.
The C29 offers three riding modes: regular cycling, pedal-assist, and pure electric. With a 15AH battery, it supports pedal-assist mode for 80-100 km and pure electric mode for 50-60 km. Its headlights illuminate the way forward, while its lightweight all-aluminum shock-absorbing front fork ensures a safer and more comfortable ride.
1 x Duotts C29 Electric Bike
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Real product photos and videos from our team.
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
| At a glance | ||
|---|---|---|
| Price |
From £729.00
|
£639.00
|
| Max range |
41 Miles
|
24 Miles
|
| Top speed |
28 MPH
|
15.5 MPH
|
| Battery |
48V 15AH
|
36V 13AH
|
| Motor |
750W
|
250W
|
| Tyre size |
29inch
|
26inch
|
| Brakes |
Dual Mechanical Disc Brakes
|
Dual Mechanical Disc Brakes
|
| Charging time |
6+ Hours
|
6+ Hours
|
Proud to serve NHS staff and fire and rescue workers, and to support local police with e-bikes.
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