Misleading “official” websites do exist, and a low price isn’t everything. Before ordering, check who will be there if you need a repair, servicing or support after delivery.
3 QUESTIONS TO ASK BEFORE BUYING
Real premises?Can you visit their showroom or shop?
A workshop?Can they do repairs and servicing?
Phone support?Can you reach a real support team?
At TrailSurge, we’re here after checkout too.
Our physical showroom and workshop is in Nuneaton (CV11 6RY), with visits by appointment. We provide bike, e-bike and e-scooter repairs and servicing, plus after-sales support. Call us on 0800 099 6187 — Monday to Friday, 10am–4pm.
Real UK company. VAT registered.TRAIL SURGE LTD · Registered in England and WalesCompany No. 16935369 · VAT No. 521226239Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
How our price match works
Send us the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
✓ Identical model, variant and specification
✓ UK-registered company with a valid UK VAT number
✓ In stock, with a lower total price including delivery
✓ Request a match before placing your order
TrailSurge is a UK company and VAT registered too: Company No. 16935369 · VAT No. 521226239.
TrailSurge Warranty+12-month cover. Direct UK support.Included
TrailSurge Warranty+
12 months
Cover for eligible manufacturing faults, with support from our UK team.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Description
Quick Summary
The DYU A5 is an ultra‑portable 14″ e‑bike designed for micro‑commutes and tight storage spaces. Its lightweight frame and fast folding mechanism make it ideal for last‑mile travel, multi‑modal trips, and small living areas.
Smooth Power Delivery The 250 W motor provides smooth pedal assist and throttle support, ensuring steady acceleration and effortless cruising up to the legal speed limit without power spikes.
Comfort & Control Compact 14″ wheels deliver nimble handling on sidewalks and bike paths. Front and rear disc brakes offer reliable stopping power in urban environments.
Smart Battery System The removable 48 V 7.5 Ah battery charges in about 4 hours and features built‑in protection against over‑charge, over‑discharge, and overheating for safe, dependable use.
Tech You Can Trust A clear backlit LCD shows real‑time speed, remaining battery, trip distance, and assist level. Simple handlebar controls let you switch modes with ease.
Built for Everyday Use Weighing just 16 kg and folding in seconds, the DYU A5 fits under desks, in car boots, or on public transport. Its durable magnesium frame and low‑maintenance build make it a go‑anywhere solution for urban commuters.
The A1F features a Gear Shift Accelerator to output the electric power safer and fast while you ride with easy to see battery charge display.After thousands of foldings, the maturity of the folding process has been verified. No need to worry about malfunctions
Compact Folding Design for Worry-Free Travel
The unique folding design allows this electric bike to thrive in modern urban life. With a simple fold, it can be stored in your car's trunk or tucked away in the corner of your office, saving space and enabling you to travel freely in any setting. Whether for daily commutes or weekend adventures, it will be your constant companion.
Removable Battery for Worry-Free Range
The 48V 7.5AH removable battery not only allows for easy charging anytime but also grants this electric bike exceptional range, reaching up to 60km. Whether for short trips or longer rides, you can ride with confidence, effortlessly accommodating various schedules while avoiding the hassle of frequent charging.
What’s Included in the Box?
1 x DYU A5 Electric Bike
1 x Charger
2X Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
The A5 includes a remote locking function for extra convenience when powering or securing the bike electronically. It should be treated as an added deterrent, not a replacement for a good physical bike lock.
More than you might expect. DYU pairs the small wheels with a suspension front fork and seat shock absorption, which helps take the sharp edge off rough urban surfaces.
The trade-off is that 14-inch wheels still react more noticeably to potholes and broken ground than 20- or 26-inch wheels, so the A5 is best viewed as a compact city bike rather than a rough-terrain bike.
Yes. DYU lists the A5 with a detachable 48V 7.5Ah battery, so you can take the battery inside to charge instead of needing a socket next to the whole bike.
Choose the A5 if you want the smallest 14-inch full-folding format but still value suspension and a removable battery. It is a comfort-focused compact bike rather than the lightest option.
The A1F makes more sense if you prefer 16-inch wheels and a simpler build, while the A16 is the stronger all-round choice when you want 16-inch wheels plus more ride cushioning.
The DYU A5 Electric Bike arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The DYU A5 Electric Bike is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.