This is one combined summary, not the individual rating of any one platform.
We’re a genuine, authorised retailer for selected brands, with our own Nuneaton repairs workshop.
Buying DYU online?
As with a car, ask where you can take your ride if it needs a repair.
Be cautious if a seller can’t give you a local workshop address, especially if they ship from overseas or dropship.
Check with the brand that the seller is authorised and ask who handles warranty repairs.
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
Send us the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
TrailSurge is a UK company and VAT registered too: Company No. 16935369 · VAT No. 521226239.
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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
We'll notify you as soon as the item is back in stock.
Options and charges are shown at checkout. Remote areas may take longer.
14 days to cancel after delivery. Up to 30 days for unused, unopened items.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
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1 year of cover UK support
Worth £159 Included
Frame, forks, motor, controller, battery, charger and factory-fitted electrical and mechanical parts.
Normal wear, accidental damage, misuse and unauthorised modifications are generally excluded.
Contact our UK team with your order number and a few photos.
Cover varies by model. Contact us for details.
Separate manufacturer terms apply. Warranty periods are not added together.
From our Nuneaton showroom
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The DYU FF500 folding e bike is a compact powerhouse designed for riders who want all-terrain capability and convenience in one package. With its fat tyres, foldable frame, and robust 250W motor, this bike can take on city streets or forest trails with equal ease.
Smooth Power Delivery
Enjoy responsive pedal-assist and throttle control powered by a 250W motor. Whether you're commuting or exploring, the FF500 adapts to your pace and terrain effortlessly.
Comfort & Control
The front suspension and wide 20x4” tyres soak up bumps and uneven ground, while Shimano gears and disc brakes give you precise control no matter the surface.
Smart Battery System
The 48V 14Ah lithium battery delivers impressive range and performance. Easily removable for off-bike charging, it gives you flexibility for everyday use.
Tech You Can Trust
Track speed, battery level, and assist mode on the intuitive LCD display. The FF500 also includes integrated front and rear lights for safety in low-light riding.
Built for Everyday Use
Fold it in seconds to store in your boot, hallway, or office. With a max load of 150kg and rugged build quality, the FF500 is made to handle daily commutes, weekend rides, and everything in between.
This model is part of our electric bikes range. If you are comparing compact or easy-storage options, browse our folding electric bikes, and electric bikes with throttle.
| Collection | DYU Electric Bikes |
|---|---|
| Brand | DYU |
| Motor Power | 500W |
| Battery | 48V 14AH |
| Top Speed | 15.5 MPH |
| Max Range | 43 Miles |
| Charging Time | 5+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 20inch x 4.0 Fat Tyre |
| Brakes | Dual Mechanical Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 28KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Stay informed with a bright, full-colour LCD that shows speed, assist level, battery status, trip distance and more. Integrated buttons let you switch assist modes, activate cruise or walk modes, and control lights, giving you smarter riding at your fingertips.
A robust rear hub motor works in harmony with the Shimano Tourney 7‑speed cassette, giving you smooth pedal assistance and responsive throttle control. Shift gears effortlessly and enjoy consistent power delivery for hills, trails and city commutes.
The high‑capacity lithium battery slides neatly into the frame and locks with a key for security. Easily remove it for off‑bike charging and enjoy long‑range power without compromising on style or convenience.
1 x DYU FF500 Folding Fat Tyre Electric Bike
1 x Charger
2X Keys
1 x Tool Kit
1 x User Manual
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Proud to serve NHS staff and fire and rescue workers, and to support local police with e-bikes.
Download Product Manual