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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for an electric bike from ENGWE? Some websites look official without being run by the brand. Before ordering, check the retailer behind the website.
TWO THINGS WORTH CHECKING
01 Real UK premises
Do they have a shop or showroom you can actually verify or visit?
02 Repairs & support
Can they service or repair your e-bike if something goes wrong?
With TrailSurge, you can check both.
We have a real Nuneaton showroom and repair workshop, with UK-based servicing, repairs and 12-month warranty support. We're here for you after delivery, too.
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
How our price match works
Send the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
✓ Identical model, variant and specification
✓ UK-registered company with a valid UK VAT number
✓ In stock, with a lower total price including delivery
✓ Request a match before placing your order
TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
Our workshop team will build, set up and inspect your electric bike before it leaves us. It arrives fully assembled, with the final setup handled for you.
Everything included
Professional assembly
Manufacturer assembly completed
Handlebars, display and controls aligned
Front wheel, pedals, mudguards and rack fitted where supplied
Saddle and seatpost correctly fitted and secured
Key fasteners checked and secured
Mechanical & electrical checks
Brakes inspected, aligned and adjusted
Gears indexed and drivetrain checked
Chain, cranks and pedals checked
Tyre pressures and wheel security checked
Battery, charger, display and pedal-assist system tested
Final preparation & delivery
Final pre-delivery safety inspection
Supplied lights and controls tested
Protective packaging removed and bike cleaned
Fully assembled hand delivery to your address
No final assembly required at home
Delivery takes 5–7 working daysPlease allow 5–7 working days for your fully assembled bike to arrive with you. This includes the time needed for our workshop team to assemble, inspect and prepare it before delivery.
Battery charge levels can vary on arrival. Fully charge the bike and follow the manufacturer’s safety guidance before first use.
Free Delivery
Get it 3–5 working days
Fulfilled from our Birmingham warehouse
Rated Excellent on Trustpilot
Home DeliveryStandard & next-day options
Standard delivery
Usually 3–5 working days
Tracked delivery to your door.
Next-day deliverySelected in-stock items
Select at checkout if available for your order.
Trusted delivery partners
Options and charges shown at checkout. Remote areas may take longer.
Click & CollectChoose your collection date
TrailSurge Nuneaton · Unit 62Centenary Business Centre, Nuneaton, CV11 6RYMonday–Friday · 10am–4pm
Preferred collection date
MTWTFSS
Available from — · 7 working days ahead
Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Engwemanufacturer warranty
Manufacturer warranty period
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Manufacturer cover
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Separate manufacturer terms apply. Warranty periods are not added together.
View warranty detailsHide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are excluded. Eligibility and remedies are subject to the full warranty terms.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Engwemanufacturer warranty
Manufacturer warranty period
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Manufacturer cover
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Separate manufacturer terms apply. Warranty periods are not added together.
Description
The Engwe Engine X is a tough, foldable fat-tyre eBike designed for both urban mobility and light off-road adventures. It delivers great range, comfort, and utility in a well-built, versatile package.
Smooth Power Delivery Powered by a 250W motor delivering up to 55Nm of torque, the Engine X handles inclines and heavier loads with ease. It delivers steady acceleration and can be unlocked for higher speeds when used off-road.
Comfort & Control 20-inch fat tyres, full suspension, and a stable frame ensure a smooth ride across bumpy terrain. Mechanical disc brakes provide dependable stopping power, and the upright riding posture adds comfort over longer distances.
Smart Battery System The 48V 13Ah battery is neatly integrated into the frame and easily removable for home or office charging. You can expect up to 120km on lower pedal assist levels—perfect for daily use or extended trips.
Tech You Can Trust A clear LCD display shows speed, assist level, battery status, and cruise control settings. Shimano 7-speed gearing makes it easy to adapt to different riding conditions, and integrated front and rear lights improve visibility and safety.
Built for Everyday Use The foldable design makes the Engine X easy to store or transport, while the sturdy rear rack and high load capacity make it practical for commuting, shopping, or leisure rides. It’s a reliable, go-anywhere electric bike with real versatility.
Check rider measurements and sizing before you order.
Maximum load150KG
More measurements & dimensions
Seat height
86–102 cm
Deck size
Not applicable — bicycle frame
Built dimensions
170.4 × 60 × 130 cm (L × W × H)
Box dimensions
144.5 × 32.5 × 72 cm (L × W × H)
Fit guidance: Folding 20 in fat-tyre frame with an adjustable 86–102 cm saddle height.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Crystal Clear Display optimised for Wet Days
Stay in control with the Engwe Engine X's smart LCD display. Track your speed, battery level, assist mode, trip distance, and more-all at a glance. Ride smarter with real-time stats and intuitive controls right at your fingertips.
Go the Distance - Long-Range Battery for Extended Rides
The Engwe Engine X delivers up to 75km (47 miles) of range on a full charge, letting you ride longer without worry. Perfect for commuting, weekend adventures, or exploring off the beaten path.
Powerful High-Speed Motor for Effortless Acceleration
Equipped with a robust 250W motor, the Engwe Engine X provides smooth and responsive power, reaching speeds up to 25km/h (15.5mph). Tackle hills, headwinds, and city streets with ease, all while enjoying a controlled, comfortable ride.
What’s Included in the Box?
1 x Engwe Engine X Fat Tyre Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
Up to 120 km in pedal-assist (PAS) on a full charge (manufacturer figure).
Yes — the Engine X has a folding frame, so it’s easier to store at home, in an RV, or in many car boots.
Folded size: about 104 × 55 × 84 cm.
Bike weight: about 31.7 kg (lifting may take two hands).
Payload capacity: up to 150 kg.
Around 6.5 hours with the standard charger (listed).
The Engine X is built for mixed surfaces, combining full suspension with fat tyres for extra comfort and grip.
Full suspension helps smooth potholes and trails.
20 × 4.0 tyres add stability on gravel, sand and uneven tarmac.
Assistance is designed to cut out at 25 km/h (15.5 mph) under UK/EU rules.
The Engwe Engine X Fat Tyre Electric Bike arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The Engwe Engine X Fat Tyre Electric Bike is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.