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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for a ENGWE? Before you order, make sure you know who you’re buying from—and who will help after delivery. An unusually low price can be a warning sign: check what’s included and who provides support. Think of it like buying a vehicle—you’d want a trusted garage behind it.
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Who will help with servicing, repairs or a warranty enquiry?
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Visit our Nuneaton showroom and repair workshop and speak to our UK team. We’re here before and after your purchase, with servicing, repairs and 12-month warranty support for covered main components.
Visit us: Unit 62, Centenary Business Centre, Hammond Close, Attleborough Fields Industrial Estate, Nuneaton, Warwickshire, CV11 6RY.Trail Surge Ltd · Registered in England and Wales · Company No. 16935369 · VAT No. 521226239
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TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
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Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
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Live from Nuneaton
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1 yearin-house warranty
UK-based warranty and after-sales support
Key components + direct UK support
Manufacturer cover: check model terms
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Manufacturer warranty period
The warranty period varies by manufacturer and model. Contact us to confirm the applicable term.
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Manufacturer warranty period
The warranty period varies by manufacturer and model. Contact us to confirm the applicable term.
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
Quick Summary
The ENGWE M20 Electric Bike is a bold, fat-tyre electric bike built for strong performance and versatile use. With a 48 V battery system and a 750W motor, higher capacity battery option, dual suspension and fat tyres it’s designed for comfort and stability across mixed terrain.
Smooth Power Delivery
The M20’s brushless 750W motor provides strong torque and reliable performance, especially when combined with the 7-speed Shimano gearing system that gives flexibility across terrains.
Comfort & Control
With its dual suspension system (front hydraulic + rear shock absorber), the bike absorbs bumps and rough terrain with ease. The 20″ × 4.0″ fat tyres greatly enhance stability and comfort, while the hydraulic disc brakes front and rear give strong stopping performance — important given the bike’s potential weight and power.
Smart Battery System
A 48 V battery system gives a solid foundation. The standard 13-Ah version offers up to ~75 km in PAS mode 1 as per manufacturer. There’s also a 26-Ah upgrade option for extended range. The ~5-hour charge time is convenient for overnight or day-use charging, and the LCD display helps monitor battery level and ride stats.
Tech You Can Trust
The M20 is equipped with features often found in higher-end e-bikes — dual suspension, fat tyres, Shimano 7-speed gearing, hydraulic disc brakes, LCD display — all built into a frame that is listed as lightweight aluminium alloy, improving durability and riding experience.
| Collection | Engwe Electric Bikes |
|---|---|
| Brand | Engwe |
| Motor Power | 750W |
| Battery | 48V 13Ah |
| Top Speed | 28 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 47 Miles |
| Charging Time | 5+ Hours |
| Wheel Size | 20inch x 4.0 Fat Tyre |
| Brakes | Dual Mechanical Disc Brakes |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The ENGWE M20 Electric Bike is equipped with a 750W hub motor, delivering robust acceleration and confident handling. Whether you're cruising city streets, hitting bike-paths or just enjoying weekend rides, the ENGWE M20 Electric Bike provides strong thrust, sharp response and exciting performance for riders who want more than the average e-bike.
The ENGWE M20 Electric Bike features full-suspension (front fork + rear shock) and 20" x 4.0" fat tyres to absorb shocks, smooth out rough terrain and provide stable ride quality. The design of the ENGWE M20 Electric Bike makes it comfortable on uneven roads, trails, or urban surfaces - giving you confidence and versatility in your ride.
For controlled stopping and stable handling, the M20 pairs 20 x 4.0in fat tyres with hydraulic disc brakes front and rear. The wide contact patch helps keep the bike planted on mixed surfaces, while the LCD display makes it easy to monitor speed, assist level and battery status as you ride. The frame is listed as lightweight aluminium alloy for durability.
1 x Engwe M20 Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2X Keys
1 x Tool Kit
1 x User Manual
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Download Product Manual