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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for a ENGWE? Before you order, make sure you know who you’re buying from—and who will help after delivery. An unusually low price can be a warning sign: check what’s included and who provides support. Think of it like buying a vehicle—you’d want a trusted garage behind it.
Can you visit their showroom and speak to someone in person?
Who will help with servicing, repairs or a warranty enquiry?
Can you check who runs the website, their company details and customer reviews?
Visit our Nuneaton showroom and repair workshop and speak to our UK team. We’re here before and after your purchase, with servicing, repairs and 12-month warranty support for covered main components.
Visit us: Unit 62, Centenary Business Centre, Hammond Close, Attleborough Fields Industrial Estate, Nuneaton, Warwickshire, CV11 6RY.Trail Surge Ltd · Registered in England and Wales · Company No. 16935369 · VAT No. 521226239
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
Send the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
Rated Excellent on Trustpilot
Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
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From our Nuneaton showroom
See this bike up close and ask our team questions before you buy.
Message us on WhatsApp to arrange a time.
1 yearin-house warranty
UK-based warranty and after-sales support
Key components + direct UK support
Manufacturer warranty included
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Manufacturer warranty period
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Manufacturer cover
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Separate manufacturer terms apply. Warranty periods are not added together.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Manufacturer warranty period
12 months on the frame, fork and cockpit parts, controller, charger, wiring, display, brakes, throttle, brake levers, pedal-assist sensor, motor and battery; 6 months on lights and specified accessories; 3 months on the saddle, plastic parts, brake rotors, pads and cable; 1 month on tyres for manufacturing faults only.
Manufacturer cover
Verified manufacturing faults such as frame or weld failure, electrical open or short circuits, controller/display failure, motor internal faults, charger failure and qualifying battery defects.
Separate manufacturer terms apply. Warranty periods are not added together.
Smooth Power Delivery
250W brushless hub motor (EU/UK legal limit) paired with an advanced torque sensor ensures pedal-assist is highly responsive and intuitive. The system senses your effort and delivers smooth, proportional power — making starts, flats and mild inclines feel effortless.
Comfort & Control
Equipped with 27.5” x 1.95” tyres and a comfortable upright geometry, the P275 SE offers stability and comfort on city streets. Hydraulic or high-quality disc brakes (front & rear) deliver confident stopping power. The frame is designed with an easy-mount posture, making it practical for everyday use.
Smart Battery System
A removable 36 V 13 Ah lithium-ion battery powers the P275 SE, offering up to ~100 km (≈62 miles) range in low-assist conditions. Charging takes approximately 5-7 hours. The removable design allows convenient charging at home or work.
Tech You Can Trust
An LCD display provides real-time readouts of speed, PAS level, battery life and distance travelled. Additional features such as integrated LED lighting enhance visibility for riding in lower light conditions.
Built for Everyday Use
With its durable alloy frame and commuter-friendly design, the P275 SE supports rider weights up to around 120 kg. It’s practical, comfortable and engineered for daily city commutes or leisure rides with minimal fuss.
| Collection | Engwe Electric Bikes |
|---|---|
| Brand | Engwe |
| Motor Power | 250W |
| Battery | 36V 13AH |
| Top Speed | 15.5 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 62 Miles |
| Charging Time | 7+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 27.5inch |
| Brakes | Dual Hydraulic Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 28KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The Engwe P275 SE uses a refined 250W brushless motor designed to provide quiet, seamless and efficient pedal assistance. Ideal for daily commuting, the Engwe P275 SE delivers smooth acceleration and a natural riding feel perfect for urban traffic and cycle paths.
Powered by a 36V 13Ah removable lithium battery, the Engwe P275 SE supports long-distance commutes and everyday travel. With strong energy efficiency, the Engwe P275 SE offers reliable range for multi-day use without constant recharging.
The ENGWE P275 SE uses a torque sensor to deliver smooth, natural pedal assistance from its 250W motor, making daily commuting and city riding feel controlled and efficient.
1 x Engwe P275 SE Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Download Product Manual