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1-year manufacturer warranty (manufacturing defects under normal use)
Covers faulty components or defects confirmed by the manufacturer
Excludes wear & tear items (e.g. tyres, tubes, brake pads), accidental damage, misuse, water ingress, and unauthorised modifications
If an issue occurs, contact our support team with your order number plus photos/video where possible
We’ll help diagnose the fault and arrange the next step (repair, replacement parts, or warranty support where applicable)
0% APR Finance Options
Engwe P275 Key Features
Smooth Power Delivery 250W brushless hub motor (EU/UK legal limit) paired with an advanced torque sensor ensures pedal-assist is highly responsive and intuitive. The system senses your effort and delivers smooth, proportional power — making starts, flats and mild inclines feel effortless.
Comfort & Control Equipped with 27.5” x 1.95” tyres and a comfortable upright geometry, the P275 SE offers stability and comfort on city streets. Hydraulic or high-quality disc brakes (front & rear) deliver confident stopping power. The frame is designed with an easy-mount posture, making it practical for everyday use.
Smart Battery System A removable 36 V 13 Ah lithium-ion battery powers the P275 SE, offering up to ~100 km (≈62 miles) range in low-assist conditions. Charging takes approximately 5-7 hours. The removable design allows convenient charging at home or work.
Tech You Can Trust An LCD display provides real-time readouts of speed, PAS level, battery life and distance travelled. Additional features such as integrated LED lighting enhance visibility for riding in lower light conditions.
Built for Everyday Use With its durable alloy frame and commuter-friendly design, the P275 SE supports rider weights up to around 120 kg. It’s practical, comfortable and engineered for daily city commutes or leisure rides with minimal fuss.
Smooth 250W Motor for Natural, City-Friendly Power Delivery
The Engwe P275 SE uses a refined 250W brushless motor designed to provide quiet, seamless and efficient pedal assistance. Ideal for daily commuting, the Engwe P275 SE delivers smooth acceleration and a natural riding feel perfect for urban traffic and cycle paths.
High-Efficiency 36V 13Ah Battery for Extended Urban Range
Powered by a 36V 13Ah removable lithium battery, the Engwe P275 SE supports long-distance commutes and everyday travel. With strong energy efficiency, the Engwe P275 SE offers reliable range for multi-day use without constant recharging.
Dual 1000W Motor System for Extreme Power & All-Terrain Performance
Dual 1000W Motor System for Extreme Power & All-Terrain Performance
Yes — it’s positioned as an urban commuter with a torque sensor for smoother, more natural assistance in stop‑start riding.
Top assisted speed class: 25 km/h.
Battery: 36V 13Ah (468Wh) removable.
Charging time: about 5–7 hours.
Payload capacity: 120 kg; bike weight: about 24 kg.
Hydraulic brakes (listed).
Assisted speed class: 25 km/h (15.5 mph).
Yes — the battery is listed as removable, so you can charge it indoors or on the bike.
Charge time: about 5–7 hours.
Best practice: charge at room temperature and avoid storing the battery fully empty for long periods.
The Engwe P275 comes mostly assembled and only minor things need to be assembled. This should not take longer than 20-30 minutes to do.
The Engwe P275 is water-resistant and suitable for riding in light to moderate rain. It is not fully waterproof and should not be submerged. Short term, your product can get a little wet and be in the rain, but any long-term exposure can cause serious problems.
Delivery & Returns
Delivery for the Engwe P275 will take on average 3-5 bays to arrive to you Free Delivery on all orders. Tracking information is provided upon dispatch.
We offer a 30-day return policy on the Engwe P275 for unused items in their original packaging. Full details are available on our Returns page.
We are confident in the quality of E-Bikes and E-Scooters we offer here at Trail Surge. All Products come with a minimum 12 Month Manufacture Guarantee/Warranty for main components.
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