Is the Engwe Y400 waterproof?

The Engwe Y400 is water-resistant, rated at IP65, but not waterproof. Short term, your product can get a little wet and be in the rain, but any long-term exposure can cause serious problems..

What is the Engwe Y400 top speed?

The Engwe Y400 has a top speed of 28 MPHReal-world speed can vary depending on rider weight, terrain, tyre pressure, battery level and riding mode.

How long does delivery take?

Free Delivery on all orders. Your product will be delivered within 3-5 days via Express Delivery. We use a panel of trusted couriers such as DPD, UPS, Fedex, DHL. Tracking information is provided upon dispatch.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our customer service team to initiate a return.

Can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

Do you provide a warranty?

We are confident in the quality of E-Bikes and E-Scooters we offer here at Trail Surge. All Products come with a minimum 12 Month Manufacture Guarantee/Warranty for main components.

Engwe Y400 Electric Scooter - Trail Surge

Engwe Y400 Electric Scooter

Name: Engwe Y400 Electric Scooter
Brand: Engwe
Price: 599.00 GBP
Availability: OutOfStock
Rating: 4.8 (5 reviews)

Motor

500W

Battery

48V 10.4AH

Speed

28 MPH

Range

25 MILES

£999.00 £599.00

Free UK Delivery

Delivered in 3–5 working days

1-Year Warranty

Manufacturer-backed cover

UK Support Team

Quick help with setup, parts & warranty

Authorised Engwe

Genuine brand new stock from manufacturer

Engwe Y400 Key Features

Quick Summary
The ENGWE Y400 Electric Scooter is a premium adult-oriented electric scooter combining powerful performance, rugged comfort, and smart city-ready convenience. Its robust 500 W motor (750 W peak) offers strong acceleration and hill-climbing ability, while a dual-suspension setup and 10″ pneumatic tyres deliver a smooth, confident ride across urban roads, gravel paths, and light off-road terrain.

Power & Performance
With a high-torque motor and a top speed of up to ~45 km/h (~28 mph) in Sport or highest power mode, the Y400 is ideal for commuters and riders who want brisk daily travel or leisure cruising. Multiple speed modes (Eco, Drive, Sport) let you choose your preferred balance of speed, range, and comfort.

Battery & Range
The 48 V 10.4 Ah removable battery delivers an impressive ~40 km (25 mile) range per charge, ideal for both short city trips and medium-distance rides without frequent recharging. A full charge typically takes around 6 hours.

Comfort & Control
Dual suspension and stout 10″ tyres absorb bumps and irregular surfaces for a comfortable ride. Integrated front and rear disc brakes ensure reliable, responsive stopping power in varied conditions.

Engwe Y400 Specifications

Brand	Engwe
Motor Power	500W
Battery	48V 10.4Ah
Top Speed	28 MPH
Max Range	25 Miles
Charging Time	6+ Hours
Shock Absorbers	Full Suspension (Front + Back)
Wheel Size	10″ Pneumatic Tyres
Brakes	Dual Mechanical Disc Brakes
Bike Weight	25KG
Max Climb	15 degrees
Max Rider Weight	100KG

Download the Official Engwe App

Download Product Manual (PDF) Awaiting Upload

Watch Assembly Video Awaiting Upload

What's included?

1X Engwe Y400 Electric Scooter (Mostly Built)

1X Charger

1X Assembly Tools

1X Assembly User Manual

Fantastic value

Does what it says on the tin — comfortable, dependable and fun to use.

Sturdy and well finished

Nice build quality and a planted feel. Handles turns well and feels safe and predictable.

Great overall, one small niggle

Really happy with it overall — it feels solid, rides nicely and does the job well. Only minor gripe is it could be a bit smoother on rougher surfaces, but still a great buy.