This is one combined summary, not the individual rating of any one platform.
Shop with confidence
We’re a genuine, authorised retailer for selected brands, with our own Nuneaton repairs workshop.
Buying Engwe online?
As with a car, ask where you can take your ride if it needs a repair.
Be cautious if a seller can’t give you a local workshop address, especially if they ship from overseas or dropship.
Check with the brand that the seller is authorised and ask who handles warranty repairs.
- ShowroomVisit by appointment
- Repairs workshopOn-site servicing
- Our own stockDispatched by us
We serve NHS staff and fire and rescue workers, and support local police with e-bikes.
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Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
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TrailSurge is a UK company and VAT registered too: Company No. 16935369 · VAT No. 521226239.
BF15
Options and charges are shown at checkout. Remote areas may take longer.
14 days to cancel after delivery. Up to 30 days for unused, unopened items.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
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TrailSurge Warranty+
1 year of cover UK support
Worth £159 Included
Free yearly bike health check Worth £40 Join us by video call or visit us in-store.
View warranty details Hide warranty details Warranty details Hide warranty details
What’s covered
Frame, forks, motor, controller, battery, charger and factory-fitted electrical and mechanical parts.
Cover & exclusions
Normal wear, accidental damage, misuse and unauthorised modifications are generally excluded.
How to claim
Contact our UK team with your order number and a few photos.
Manufacturer warranty · Engwe
Cover varies by model. Contact us for details.
Separate manufacturer terms apply. Warranty periods are not added together.
From our Nuneaton showroom
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Description
The ENGWE Zip is a lightweight folding electric bike designed for city commuting, train travel and compact storage. Its exclusive triple-fold frame folds in around three seconds, while the 250W rear hub motor, torque sensor and hydraulic disc brakes deliver smooth, controlled everyday riding.
- UK-road-legal 250W rear hub motor with 40Nm torque
- 36V 10Ah removable LG battery with 360Wh capacity
- Up to 120km claimed assisted range in PAS 1
- Three pedal-assist levels with a responsive torque sensor
- Exclusive three-second triple-fold design
- 16.9kg without battery; 19.4kg including battery
- 16 × 1.95-inch urban hybrid tyres
- Shimano Tourney 7-speed gearing
- Hydraulic disc brakes with 160mm front and rear rotors
- Suspension seatpost for improved comfort
- 3.2-inch colour LCD display with Bluetooth and ENGWE app support
- 100W USB-C fast charging and power-bank function
- Integrated front and rear LED lights
Important: Claimed range varies with rider weight, terrain, temperature, tyre pressure and assistance level. For UK road use, the bike must remain in its supplied 250W pedal-assist configuration with assistance limited to 15.5mph (25km/h). Rear rack is not included and is sold separately. Supplied with TrailSurge UK support and warranty assistance.
Specifications
| Collection | Electric Bikes |
|---|---|
| Brand | ENGWE |
| Motor power | 250W |
| Battery | 36V 10Ah |
| Top speed | 15.5 MPH |
| Max range | 75 Miles |
| Charging time | 4-5 Hours |
| Brakes | Hydraulic Disc Brakes |
| Tyre size | 16 x 1.95" urban hybrid tyres |
| Gears | 7-Speed |
| Bike weight | 19.4 KG |
Size & Rider Fit
Check rider measurements and sizing before you order.
More measurements & dimensions
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
What’s Included in the Box?
1 x ENGWE Zip Lightweight Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
Difficulty to assemble at home
EasyEstimated setup: 30–60 minutes
Guide for boxed delivery; time varies by model and experience. Check fastenings and brakes before riding.
Prefer us to assemble it?
Choose Professional Assembly in the product options. Our Cytech-trained mechanics will assemble your ride in our workshop so it arrives fully built.
Optional Slime puncture protection
Depending on the model, you can add Slime tyre sealant or Slime self-sealing inner tubes.
Frame protection is also available on selected models.
Spare Parts for This Model
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.




