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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for an electric bike from Fafrees? Some websites look official without being run by the brand. Before ordering, check the retailer behind the website.
Do they have a shop or showroom you can actually verify or visit?
Can they service or repair your e-bike if something goes wrong?
We have a real Nuneaton showroom and repair workshop, with UK-based servicing, repairs and 12-month warranty support. We're here for you after delivery, too.
Visit us: CV11 6RY · Mon–Fri, 10am–4pmTrail Surge Ltd · Company No. 16935369 · VAT No. 521226239
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
Send the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
Rated Excellent on Trustpilot
Tracked delivery to your door.
Select at checkout if available for your order.
Options and charges shown at checkout. Remote areas may take longer.
Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
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1 yearin-house warranty
UK-based warranty and after-sales support
Key components + direct UK support
Manufacturer warranty included · 12 Months
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 Months
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
12 Months
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
The Fafrees F20 Mate HS Electric Trike combines three-wheel stability with a higher-capacity 48V drive system, upgraded battery choices and comfort-focused suspension.
Choose from 21Ah or 23.45Ah removable battery options, with hydraulic disc brakes, front and rear suspension and a 180kg maximum load rating for a capable, high-spec electric trike setup.
UK road-use note: This configuration exceeds the standard UK EAPC 250W continuous-power limit. Public-road use is subject to applicable vehicle approval, registration, tax, insurance, licensing and motorcycle-helmet requirements.
Range and performance figures are manufacturer estimates. Actual results vary with rider weight, terrain, weather, tyre pressure, load and assistance level.
| Collection | Electric Bikes |
|---|---|
| Brand | Fafrees |
| Motor Power | 750W |
| Battery | 48V 21AH |
| Top Speed | 18.6 MPH |
| Max Range | 56 MILES |
| Charging Time | Approx. 7–8 hours |
| Shock Absorbers | Front and rear suspension |
| Wheel Size | 20 × 3.0" tyres |
| Brakes | Hydraulic disc brakes |
| Gears | Single-speed |
| Bike Weight | 43 KG |
Check rider measurements and sizing before you order.
Fit guidance: Low-step electric trike; allow extra room for its three-wheel width and turning circle.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The F20 Mate HS is the road-certified higher-speed version of the Mate platform, classified by FAFREES as EU L2e-P and capable of up to 30 km/h. It includes the equipment required for its certified configuration.
Its three-wheel chassis supports up to 180 kg total load and can accommodate front and rear cargo carrying solutions, making it particularly suitable for shopping and practical everyday transport.
FAFREES offers 48V 21Ah and 23.45Ah battery options, providing more energy capacity than the standard Mate and a stated maximum range of up to around 90 km depending on configuration and conditions.
1 x Fafrees F20 Mate HS Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Watch the assembly guide below before first setup.
Explore e-bikes, electric scooters and electric dirt bikes in person. Get expert advice and find your perfect ride.
Have a question before ordering or need help afterwards? Our UK-based team is here to help with product advice, orders, parts and warranty enquiries.
Keep your ride performing at its best. Our Nuneaton workshop offers servicing, diagnostics and repairs for bicycles, e-bikes and electric scooters.
