This is one combined summary, not the individual rating of any one platform.
Certified
Monthly financeRates at checkout
Payment options and eligibility are subject to approval and confirmed at checkout.
Finance calculatorExplore estimated monthly repayments for this product. Choose the term that suits your budget.
Illustrative estimates based on the displayed product price and selected term, without deposit, delivery charges or other fees. Actual credit terms, fees, eligibility and repayments are set by the lender at checkout. Finance is subject to approval. Please check the lender's full terms before applying.
Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for a Fafrees? Before you order, make sure you know who you’re buying from—and who will help after delivery. An unusually low price can be a warning sign: check what’s included and who provides support. Think of it like buying a vehicle—you’d want a trusted garage behind it.
Can you visit their showroom and speak to someone in person?
Who will help with servicing, repairs or a warranty enquiry?
Can you check who runs the website, their company details and customer reviews?
Visit our Nuneaton showroom and repair workshop and speak to our UK team. We’re here before and after your purchase, with servicing, repairs and 12-month warranty support for covered main components.
Visit us: Unit 62, Centenary Business Centre, Hammond Close, Attleborough Fields Industrial Estate, Nuneaton, Warwickshire, CV11 6RY.Trail Surge Ltd · Registered in England and Wales · Company No. 16935369 · VAT No. 521226239
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
Send the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
Rated Excellent on Trustpilot
Tracked delivery to your door.
Select at checkout if available for your order.
Options and charges shown at checkout. Remote areas may take longer.
Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
Read returns policy
Live from Nuneaton
See this model up close from our showroom on WhatsApp, FaceTime or Google Meet.
Google Meet
1 yearin-house warranty
UK-based warranty and after-sales support
Key components + direct UK support
Manufacturer warranty included · 12 Months
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Manufacturer warranty period
12 Months
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Manufacturer warranty period
12 Months
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
The Fafrees F20 Mate II Electric Trike combines three-wheel stability with a low step-through frame, torque-sensing assistance and 48V 21Ah or 25Ah battery options.
UK road-use note: Manufacturer-listed configuration uses a 250W continuous motor and a 25 km/h assistance limit. UK EAPC eligibility depends on the exact supplied configuration meeting current UK requirements.
Range and performance figures are manufacturer estimates. Actual results vary with rider weight, terrain, weather, tyre pressure, load and assistance level.
| Collection | Electric Bikes |
|---|---|
| Brand | Fafrees |
| Motor Power | 750W |
| Battery | 48V 21AH |
| Top Speed | 15.5 MPH |
| Max Range | 62 MILES |
| Charging Time | Approx. 8–10 hours |
| Shock Absorbers | 50 mm front suspension with lockout |
| Wheel Size | 20 × 2.5" tyres |
| Brakes | Hydraulic disc brakes |
| Gears | Single-speed |
| Bike Weight | 46 KG |
Check rider measurements and sizing before you order.
Fit guidance: Low-step electric trike; allow extra room for its three-wheel width and turning circle.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Unlike many cadence-based trikes, the F20 Mate II uses a torque sensor that responds to how firmly you pedal. Assistance therefore increases naturally with your effort, creating a smoother and more intuitive riding experience.
Its rear differential allows the two rear wheels to rotate at different speeds when cornering. This improves low-speed handling, helps the trike turn more naturally and reduces tyre scrub during everyday manoeuvres.
A low step-through frame, padded seat with backrest, suspension fork and suspension seatpost make the Mate II especially comfort-focused. Hydraulic brakes and a parking brake also help keep the three-wheeler securely controlled when stopping or parking.
1 x Fafrees F20 Mate II Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Watch the assembly guide below before first setup.
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
