Comfort-Focused Front End
The bike combines an 80mm lockable suspension fork with a Selle Royal saddle, helping reduce vibration and rider fatigue during longer everyday rides.
This is one combined summary, not the individual rating of any one platform.
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Buying Fafrees online?
As with a car, ask where you can take your ride if it needs a repair.
Be cautious if a seller can’t give you a local workshop address, especially if they ship from overseas or dropship.
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TrailSurge is a UK company and VAT registered too: Company No. 16935369 · VAT No. 521226239.
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14 days to cancel after delivery. Up to 30 days for unused, unopened items.
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1 year of cover UK support
Worth £159 Included
Frame, forks, motor, controller, battery, charger and factory-fitted electrical and mechanical parts.
Normal wear, accidental damage, misuse and unauthorised modifications are generally excluded.
Contact our UK team with your order number and a few photos.
Manufacturer warranty period · 12 Months
Separate manufacturer terms apply. Warranty periods are not added together.
From our Nuneaton showroom
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The Fafrees F28 Pro Step-Through Electric Bike is a 27.5-inch commuter e-bike with a low-access frame, 36V 14.5Ah removable battery and 250W continuous rear hub motor.
Its larger wheels, front suspension and Shimano 7-speed gearing create a smooth, practical setup for daily commuting, urban riding and comfortable leisure journeys.
UK road-use note: Manufacturer-listed configuration uses a 250W continuous motor and a 25 km/h assistance limit. UK EAPC eligibility depends on the exact supplied configuration meeting current UK requirements.
Range and performance figures are manufacturer estimates. Actual results vary with rider weight, terrain, weather, tyre pressure, load and assistance level.
| Collection | Electric Bikes |
|---|---|
| Brand | Fafrees |
| Motor Power | 480W |
| Battery | 36V 14.5AH |
| Top Speed | 15.5 MPH |
| Max Range | 40 MILES |
| Charging Time | Approx. 7 hours |
| Shock Absorbers | 80 mm front suspension with lockout |
| Wheel Size | 27.5 × 1.75" tyres |
| Brakes | Mechanical disc brakes |
| Gears | Shimano 7-speed |
| Bike Weight | 24.7 KG |
Check rider measurements and sizing before you order.

Fit guidance: Step-through city frame with an adjustable upright riding position.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
The bike combines an 80mm lockable suspension fork with a Selle Royal saddle, helping reduce vibration and rider fatigue during longer everyday rides.
An adjustable handlebar stem allows the rider to alter the cockpit position between a more upright, comfort-oriented stance and a slightly sportier riding posture.
The F28 Pro's large 27.5-inch wheels and slim city tyres roll efficiently and maintain momentum well, making the bike particularly suited to commuting and longer paved-road journeys.
1 x Fafrees F28 Pro Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Watch the assembly guide below before first setup.
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.