What type of riding is the original F28 Pro best for?

It is primarily a lightweight step-through city and leisure bike, with relatively slim tyres that roll efficiently on paved roads and cycle routes.

How is it different from the F28 Pro 2025?

The original model is lighter and uses slimmer 27.5 × 1.75-inch tyres, an 80mm suspension fork and a smaller battery, whereas the 2025 version focuses more heavily on comfort and carrying capacity.

Is the battery easy to remove for charging?

Yes. The battery slides out for separate charging, which is useful if you cannot bring the complete bike indoors.

Is it suitable for riders who dislike high-frame bikes?

Yes. Its low step-through aluminium frame makes mounting and dismounting significantly easier than a traditional diamond-frame bicycle.

Is the Fafrees F28 Pro Electric Bike easy to assemble?

The Fafrees F28 Pro Electric Bike arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.

Is the Fafrees F28 Pro Electric Bike water resistant?

The Fafrees F28 Pro Electric Bike is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.

Fafrees F28 Pro Electric Bike – alternate product view

Fafrees F28 Pro Step-Through Electric Bike – 27.5” E-Bike

Certified

Fafrees F28 Pro Electric Bike

SKU: FAF-F28PRO-14.5AH-DARK-GREEN

Motor

480W

Battery

36V 14.5AH

Speed

15.5 MPH

Range

40 MILES

£649.00

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Clearpay £162.25 ×4

PayPal £216.33 ×3

Finance

From —/mo 24, 36 or 48 months at 15.9% APR 6 or 12 months at 0% interest

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From £54.08/mo 12 months at 0% interest Up to 24 months available

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Delivery options

Choose your delivery option at checkout. Availability may vary by product, stock location and postcode.

Standard Home Delivery 3–5 working days

Our standard tracked home delivery service for most UK mainland orders.

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Available at checkout on selected in-stock items only. If Next Day Delivery is available for your order, it will appear before payment.

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Remote areas, Highlands, islands and non-mainland postcodes may require extra time or a delivery surcharge

Click & Collect Collection from our Nuneaton workshop

Collect from our Nuneaton workshop

Collection is available by appointment from our Nuneaton workshop. The preparation time depends on where the product is currently stored. Contact us before ordering for the latest availability, or place your order and we will confirm when it is ready to collect.

Transfer required to Nuneaton Usually 5–7 working days

Products stored at another warehouse normally require 5–7 working days to reach our workshop. We will confirm as soon as the item is ready and arrange your collection appointment.

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Best Price Guaranteed

Seen the exact same product advertised for less? Send us the live offer before you order and we’ll check whether we can match it.

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The model, specification, colour, condition and delivery terms must be like-for-like
Marketplace or private sellers, used or clearance items, private codes, finance-only offers, bundle deals and obvious errors are excluded

Usually answered within 24 hours. Need a quicker answer? WhatsApp us or call 0800 099 6187.

Why Buy From TrailSurge? UK showroom, product support & aftercare

Buy your Fafrees F28 Pro Electric Bike with UK-based support

TrailSurge is a UK retailer with a showroom and workshop in Nuneaton. Our team can help before you order and continue supporting you after your Fafrees F28 Pro Electric Bike arrives.

UK-based customer support before and after your purchase
Showroom and workshop in Nuneaton
Help with product questions, setup, parts and aftercare
Tracked UK delivery with support if you need help with your order
Speak to a real member of our team before placing your order

Why buy through TrailSurge? For the best UK-based support and aftercare, we recommend buying through TrailSurge rather than ordering directly from overseas manufacturers or China-based sellers, where returns, warranty support and parts handling can be more difficult.

Need help with the Fafrees F28 Pro Electric Bike? Ask our team a question before ordering.

WhatsApp Us Call Us 0800 099 6187

Road use notice: This bike is over 250W and is for private land/off-road use only. Need a UK road-compliant option? View road legal e-bikes .

Check your fit

Size & Rider Fit

Seat Height: 78–100 cm
Recommended Rider Height: 155–198 cm
Maximum Rider Weight: 120 kg
Handlebar height: 110–116 cm
Standover height: 50 cm

Good to know Step-through city frame with an adjustable upright riding position.

Trail Surge Warranty Plus FULL OFFICIAL WARRANTY INCLUDED UK-based support alongside the manufacturer warranty TRAILSURGE COVER 12 months

TWO LAYERS OF PROTECTION

More confidence after you buy

TrailSurge Warranty+ gives you a direct UK warranty alongside the product’s manufacturer warranty.

01 TRAILSURGE WARRANTY +

12 months of TrailSurge support

UK-based fault support
Battery, motor and frame fully covered.
Repair, parts or another suitable solution where eligible

02 Fafrees WARRANTY

Manufacturer warranty period See product details

Manufacturer cover

Manufacturing defects within the applicable warranty period.

Typical component protection Eligible faults affecting the frame and forks, motor and drive system, controller, battery and BMS, charger, wiring, display, gears, brakes and factory-fitted controls.

Description

250W rear hub motor | 36V 14.5Ah battery | 27.5-inch wheels | Step-through frame | Shimano 7-speed

The Fafrees F28 Pro Step-Through Electric Bike is a 27.5-inch commuter e-bike with a low-access frame, 36V 14.5Ah removable battery and 250W continuous rear hub motor.

Its larger wheels, front suspension and Shimano 7-speed gearing create a smooth, practical setup for daily commuting, urban riding and comfortable leisure journeys.

Fafrees F28 Pro Electric Bike Features

250W rear hub motor
36V 14.5Ah battery
27.5-inch wheels
Step-through frame
Shimano 7-speed

F28 Pro Step-Through Electric Bike Specifications

Motor: 36V 250W sustained / 480W peak rear hub motor, 45 Nm
Battery: 36V 14.5Ah removable lithium-ion, 522Wh
Top speed: 25 km/h
Range: Approx. 55–65 km
Brakes: Mechanical disc brakes
Gears: Shimano 7-speed
Tyres: 27.5 × 1.75 in
Suspension: 80 mm front suspension with lockout
Bike weight: 24.7 kg
Maximum load: 120 kg
Recommended rider height: 155–198 cm
Charging time: Approx. 7 hours

UK road-use note: Manufacturer-listed configuration uses a 250W continuous motor and a 25 km/h assistance limit. UK EAPC eligibility depends on the exact supplied configuration meeting current UK requirements.

Range and performance figures are manufacturer estimates. Actual results vary with rider weight, terrain, weather, tyre pressure, load and assistance level.

Specifications

Collection	Electric Bikes
Brand	Fafrees
Bike Type	Step-through electric city bike
Motor Power	480W
Battery	36V 14.5AH
Top Speed	15.5 MPH
Max Range	40 MILES
Max Rider Height	155–198 cm
Charging Time	Approx. 7 hours

Shock Absorbers	80 mm front suspension with lockout
Wheel Size	27.5 × 1.75 in
Brakes	Mechanical disc brakes
Gears	Shimano 7-speed
Bike Weight	24.7 kg
Max Rider Weight	120 kg
Dimensions

Comfort-Focused Front End

The bike combines an 80mm lockable suspension fork with a Selle Royal saddle, helping reduce vibration and rider fatigue during longer everyday rides.

Adjustable Riding Position

An adjustable handlebar stem allows the rider to alter the cockpit position between a more upright, comfort-oriented stance and a slightly sportier riding posture.

27.5-Inch City Wheels

The F28 Pro's large 27.5-inch wheels and slim city tyres roll efficiently and maintain momentum well, making the bike particularly suited to commuting and longer paved-road journeys.