This is one combined summary, not the individual rating of any one platform.
We’re a genuine, authorised retailer for selected brands, with our own Nuneaton repairs workshop.
Buying Fafrees online?
As with a car, ask where you can take your ride if it needs a repair.
Be cautious if a seller can’t give you a local workshop address, especially if they ship from overseas or dropship.
Check with the brand that the seller is authorised and ask who handles warranty repairs.
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
Send us the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
TrailSurge is a UK company and VAT registered too: Company No. 16935369 · VAT No. 521226239.
Monthly financeRates at checkoutHigh AcceptancePayment options and eligibility are subject to approval and confirmed at checkout.
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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Options and charges are shown at checkout. Remote areas may take longer.
14 days to cancel after delivery. Up to 30 days for unused, unopened items.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
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1 year of cover UK support
Worth £159 Included
Frame, forks, motor, controller, battery, charger and factory-fitted electrical and mechanical parts.
Normal wear, accidental damage, misuse and unauthorised modifications are generally excluded.
Contact our UK team with your order number and a few photos.
Manufacturer warranty period · 12 Months
Separate manufacturer terms apply. Warranty periods are not added together.
From our Nuneaton showroom
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The Fafrees FF20 Polar Dual Battery Electric Bike is a folding fat-tyre e-bike with a 48V dual-battery system, 500W rear hub motor and 20×4.0-inch tyres.
With approximately 998Wh total battery capacity, 65Nm of torque, front suspension and Shimano 7-speed gearing, the FF20 Polar is built for extended leisure rides, commuting and mixed terrain where range matters.
UK road-use note: This configuration exceeds the standard UK EAPC 250W continuous-power limit. Public-road use is subject to applicable vehicle approval, registration, tax, insurance, licensing and motorcycle-helmet requirements.
Range and performance figures are manufacturer estimates. Actual results vary with rider weight, terrain, weather, tyre pressure, load and assistance level.
| Collection | Electric Bikes |
|---|---|
| Brand | Fafrees |
| Motor Power | 860W |
| Battery | 48V 20.8AH |
| Top Speed | 15.5 MPH |
| Max Range | 71 MILES |
| Charging Time | Approx. 8 hours |
| Shock Absorbers | 40 mm front suspension fork |
| Wheel Size | 20 × 4.0" tyres |
| Brakes | Mechanical disc brakes |
| Gears | Shimano 7-speed |
| Bike Weight | 34 KG |
Check rider measurements and sizing before you order.
Fit guidance: Folding step-through frame with a low 42 cm standover.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Despite its substantial 20 × 4.0-inch tyres and 35 kg weight, both the main frame and handlebars fold. This makes storage and vehicle transport easier than with a fixed-frame high-speed fat bike.
FAFREES classifies the Polar HS as an EU L1e-B type-approved vehicle, capable of speeds up to 45 km/h rather than the 25 km/h limit of a standard pedelec.
The FF20 Polar HS uses a dual-battery configuration totalling 24Ah or 26.8Ah, providing up to 1152Wh or 1286.4Wh of energy and a manufacturer-listed range extending as high as 130 km depending on version.
1 x Fafrees FF20 Polar Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Watch the assembly guide below before first setup.
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Proud to serve NHS staff and fire and rescue workers, and to support local police with e-bikes.
