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1-year manufacturer warranty (manufacturing defects under normal use)
Covers faulty components or defects confirmed by the manufacturer
Excludes wear & tear items (e.g. tyres, tubes, brake pads), accidental damage, misuse, water ingress, and unauthorised modifications
If an issue occurs, contact our support team with your order number plus photos/video where possible
We’ll help diagnose the fault and arrange the next step (repair, replacement parts, or warranty support where applicable)
0% APR Finance Options
Freeboy H14 Key Features
The Freeboy H14 Electric Scooter is a high-capacity, comfort-focused electric scooter designed for stable riding, strong load support, and everyday practicality. With large wheels, an integrated seat and rear trunk, and a solid motor setup, it’s well suited to commuting, longer rides, and riders who value comfort and carrying capability.
Motor Performance & Speed Powered by a 750 motor (WT motor brand), the Freeboy H14 delivers smooth and dependable acceleration for urban riding and longer routes. With a top speed of up to 45 km/h, it offers confident cruising performance where permitted, along with strong torque for heavier riders.
Battery & Charging The 48V 18Ah battery (18650 cells) provides reliable energy for daily riding. Charging takes approximately 8–10 hours, making overnight charging simple and convenient.
Large Wheels & Ride Stability Fitted with 14″ inflatable tyres, the H14 offers improved stability, comfort, and control compared to smaller-wheel scooters. The larger tyre size helps absorb road imperfections and maintain confidence at higher speeds.
Braking & Control A disc brake system delivers consistent stopping power, helping riders stay in control during everyday riding and when carrying additional weight.
Comfort, Storage & Practical Design The Freeboy H14 comes equipped with a seat and rear trunk, making it ideal for commuting, errands, and longer rides where comfort and storage matter. With a maximum load capacity of 150 kg, it supports a wide range of riders and cargo needs.
Tyres: 14" inflatable tyres
Motor: 750W (WT motor brand)
Battery: 48V 18Ah (18650)
Max speed: 45 km/h
Max load: 150 kg
Brakes: Disc brake
Net weight: 29.2 kg
Gross weight: 32.7 kg
Notes: Includes seat and trunk; max climb 35°; charge time 8–10h; applicable age 16–50
Built around a 750W (WT motor brand) setup, the H14 is designed for comfortable seated riding with a listed top speed of 45 km/h. It is ideal if you want a roomier platform without stepping down to a slow, basic scooter.
48V 18Ah battery with easy overnight charging
The 48V 18Ah (18650) battery uses 18650 cells and is designed for dependable day-to-day use. Charging time is listed as 8-10 hours, so most riders will simply plug in overnight and go again the next day.
14-inch tyres, trunk storage, and high load rating
Large 14" inflatable tyres improve stability and smooth out broken tarmac compared to smaller-wheel scooters. It also includes a seat and rear trunk for commuting and errands, plus a disc brake system and a 150 kg max load rating. The listed max climb is 35 deg, which helps on hillier routes. Net weight is 29.2 kg.
After a couple of weeks using it, I'm impressed. Acceleration is strong but still controllable after a short learning curve. Lights are bright enough to be noticed which is what I wanted. Feels like it was built for fun rides as well as commuting. Would recommend it.
Thanks for your review — glad you’re enjoying it!
J
James Wood
Solid commuter (Electric)
Got this as a replacement for an older model and it feels like a step up. Acceleration is strong but still controllable after a short learning curve. Brakes feel confidence-inspiring and predictable. Feels like it was built for fun rides as well as commuting. No complaints from us.
M
Megan Roberts
Does the job
Bought this for daily use and it's been spot on so far. Ride is decent over typical UK pavements (still slow down for potholes). Ride is decent over typical UK pavements (still slow down for potholes). Feels like it was built for fun rides as well as commuting. Would recommend it.
The Freeboy H14 comes mostly assembled and only minor things need to be assembled. This should not take longer than 20-30 minutes to do.
The Freeboy H14 is water-resistant, rated at IP65, but not waterproof. Short term, your product can get a little wet and be in the rain, but any long-term exposure can cause serious problems..
The Freeboy H14 has a top speed of
Real-world speed can vary depending on rider weight, terrain, tyre pressure, battery level and riding mode.
Delivery & Returns
Free Delivery on all orders. Your product will be delivered within 3-5 days via Express Delivery. We use a panel of trusted couriers such as DPD, UPS, Fedex, DHL. Tracking information is provided upon dispatch.
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our customer service team to initiate a return.
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.
We are confident in the quality of E-Bikes and E-Scooters we offer here at Trail Surge. All Products come with a minimum 12 Month Manufacture Guarantee/Warranty for main components.
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