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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for a Hidoes? Before you order, make sure you know who you’re buying from—and who will help after delivery. An unusually low price can be a warning sign: check what’s included and who provides support. Think of it like buying a vehicle—you’d want a trusted garage behind it.
Can you visit their showroom and speak to someone in person?
Who will help with servicing, repairs or a warranty enquiry?
Can you check who runs the website, their company details and customer reviews?
Visit our Nuneaton showroom and repair workshop and speak to our UK team. We’re here before and after your purchase, with servicing, repairs and 12-month warranty support for covered main components.
Visit us: Unit 62, Centenary Business Centre, Hammond Close, Attleborough Fields Industrial Estate, Nuneaton, Warwickshire, CV11 6RY.Trail Surge Ltd · Registered in England and Wales · Company No. 16935369 · VAT No. 521226239
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TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
Rated Excellent on Trustpilot
Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
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From our Nuneaton showroom
See this bike up close and ask our team questions before you buy.
Message us on WhatsApp to arrange a time.
1 yearin-house warranty
UK-based warranty and after-sales support
Key components + direct UK support
Manufacturer warranty included
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Manufacturer warranty period
12 months on the bike and 6 months on the battery, beginning on the delivery date.
Manufacturer cover
Confirmed manufacturing faults affecting the original bike and battery within their applicable periods, normally resolved through technical support, replacement parts or an authorised repair.
Separate manufacturer terms apply. Warranty periods are not added together.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Manufacturer warranty period
12 months on the bike and 6 months on the battery, beginning on the delivery date.
Manufacturer cover
Confirmed manufacturing faults affecting the original bike and battery within their applicable periods, normally resolved through technical support, replacement parts or an authorised repair.
Separate manufacturer terms apply. Warranty periods are not added together.
Quick Summary
The Hidoes F3 is a rugged and long-range fat-tyre e-bike designed for riders who need torque, comfort, and durability. It features a powerful 750 W motor and a high-capacity battery, making it suitable for urban commuting, cargo riding, or light off-road adventure.
Smooth Power Delivery
A 250 W motor supports legal 25 km/h compliance, while the 750 W unlocked mode delivers instant torque and strong hill-climbing capability. Its simple single-speed drivetrain ensures smooth and reliable power delivery.
Comfort & Control
Equipped with 20″ × 4.0″ fat tires, the bike offers excellent traction and stability on varied terrain. Dual suspension (front fork + rear shock) absorbs bumps, and disc brakes at both ends ensure dependable stopping power.
Smart Battery System
The 48 V 13 Ah removable battery provides a solid range of 25–35 km, ideal for daily use in urban or light off-road scenarios. Charging takes approximately 5–7 hours.
Tech You Can Trust
Featuring a clear color LCD display for speed, battery level, PAS mode, and trip data, the F3 keeps you informed at a glance. It also includes full lighting with headlights, turn signals, and brake-responsive tail lighting for visibility and safety.
Built for Everyday Use
With a reinforced iron-and-aluminum alloy frame and a payload capacity up to 150 kg, the F3 is built to carry both riders and their gear. Despite its sturdy build, it balances portability with performance for practical daily use.
PRO MODEL HAS EXTRA BATTER POWER.
| Collection | Electric Bikes |
|---|---|
| Brand | Hidoes |
| Motor Power | 250W |
| Battery | 48V 13AH |
| Top Speed | 15.5 MPH |
| Max Range | 43 Miles |
| Charging Time | 7+ Hours |
| Shock Absorbers | Front |
| Wheel Size | 20inch x 4.0 Fat Tyre |
| Brakes | Dual Mechanical Disc Brakes |
| Gears | 7 Speed Shimano Gears |
| Bike Weight | 26KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Reinforced full-size frame; contact us with your height and inside leg for a fit check.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Built around a 250W motor, the F3 is tuned for controllable assistance on everyday routes and longer commutes. Top speed is listed at 28 MPH, and the bike is rated for climbs up to 15 degrees depending on load, gradients, and assist level.
The 48V 13AH battery supports a listed max range of 43 Miles, giving you more breathing room between charges. Charging time is listed as 7+ Hours, making it easy to plug in after a ride and be ready for the next day.
With 20inch x 4.0 Fat Tyre fat tyres and Front suspension, the F3 stays planted over poor road surfaces and light gravel. Dual Mechanical Disc Brakes provide consistent stopping power, while 7 Speed Shimano Gears help you manage pace on flats and hills. Bike weight is listed at 26KG with a 120KG max rider load.
1 x Hidoes F3 Electric Bike
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Watch the assembly guide below before first setup.
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
