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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for a KETELES? Before you order, make sure you know who you’re buying from—and who will help after delivery. An unusually low price can be a warning sign: check what’s included and who provides support. Think of it like buying a vehicle—you’d want a trusted garage behind it.
Can you visit their showroom and speak to someone in person?
Who will help with servicing, repairs or a warranty enquiry?
Can you check who runs the website, their company details and customer reviews?
Visit our Nuneaton showroom and repair workshop and speak to our UK team. We’re here before and after your purchase, with servicing, repairs and 12-month warranty support for covered main components.
Visit us: Unit 62, Centenary Business Centre, Hammond Close, Attleborough Fields Industrial Estate, Nuneaton, Warwickshire, CV11 6RY.Trail Surge Ltd · Registered in England and Wales · Company No. 16935369 · VAT No. 521226239
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Send the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
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Tracked delivery to your door.
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Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
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Live from Nuneaton
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1 yearin-house warranty
UK-based warranty and after-sales support
Key components + direct UK support
Manufacturer warranty included
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Manufacturer warranty period
3 years on the frame and 1 year on original fitted parts from delivery.
Manufacturer cover
Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.
Separate manufacturer terms apply. Warranty periods are not added together.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Manufacturer warranty period
3 years on the frame and 1 year on original fitted parts from delivery.
Manufacturer cover
Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.
Separate manufacturer terms apply. Warranty periods are not added together.
The KETELES K800 is a dual-motor fat tyre e-bike built for power, range, and adventure. With 2000W total motor output, a huge 48V 23Ah battery, and full suspension, it’s ideal for riders who demand more performance on road or off.
Smooth Power Delivery
Ride with full dual-motor power for unbeatable hill climbing and top-end speed, or switch to rear motor only for extended range. The twist throttle and multiple pedal assist levels give you full control over your riding experience.
Comfort & Control
Fat 4.0″ tyres and dual suspension absorb bumps and rough terrain with ease. Hydraulic disc brakes offer confident, responsive stopping even at higher speeds or in wet conditions.
Smart Battery System
The high-capacity 48V 23Ah lithium battery provides up to 100km of range with pedal assist. It’s removable, lockable, and built with integrated protection against overcharging, short-circuiting, and overheating.
Tech You Can Trust
The K800’s colour LCD display shows speed, distance, battery status, motor mode, and more—all in real time. USB port included for on-the-go charging of mobile devices.
Built for Everyday Use
With a rugged frame, high load capacity, and weather-resistant electronics, the K800 is ready for commuting, touring, or trail riding in all seasons. Whether you’re heading to work or into the wild, this bike can handle it.
| Collection | Electric Bikes |
|---|---|
| Brand | Keteles |
| Motor Power | 2000W |
| Battery | 48V 23AH |
| Top Speed | 34 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 50-62 MILES |
| Charging Time | 6-7 Hours |
| Shock Absorbers | Front (Lockable) |
| Wheel Size | 26 x 4.0 Fat Tyre |
| Brakes | Hydraulic Disc Brakes |
| Gears | Shimano 21-Speed |
| Bike Weight | 42KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Large high-step 26 in fat-tyre frame. Check comfortable top-tube clearance before ordering.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
A front 1000W + rear 1000W hub setup delivers 2000W total output for fast getaways and strong climbing. It is designed for riders who want extra pull on loose surfaces and steep routes.
48V 23AH battery capacity with a quoted 80-100km max range depending on assist level, terrain and rider weight. Typical recharge time is around 6-7 hours.
26x4.0 fat tyres add grip and stability, while the lockable front suspension fork helps smooth out rough sections. Hydraulic disc brakes with power cut-off and Shimano 21-speed gearing support control across varied terrain.
1 x KETELES K800 Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Download Product Manual
