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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
Shopping for an electric bike from KETELES? Some websites look official without being run by the brand. Before ordering, check the retailer behind the website.
Do they have a shop or showroom you can actually verify or visit?
Can they service or repair your e-bike if something goes wrong?
We have a real Nuneaton showroom and repair workshop, with UK-based servicing, repairs and 12-month warranty support. We're here for you after delivery, too.
Visit us: CV11 6RY · Mon–Fri, 10am–4pmTrail Surge Ltd · Company No. 16935369 · VAT No. 521226239
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TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
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Tracked delivery to your door.
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Options and charges shown at checkout. Remote areas may take longer.
Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Policy conditions and return costs may apply. Your statutory rights are unaffected.
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Included with your purchase
12 monthsof cover
UK-based warranty and after-sales support
Manufacturer warranty included · 3 years on the frame and 1 year on original fitted parts from delivery.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
KETELES — Manufacturer warranty terms for this product are shown below.
Contact our UK team with your order number and a few photos.
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
3 years on the frame and 1 year on original fitted parts from delivery.
Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.
Separate manufacturer terms apply. Warranty periods are not added together.
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
KETELES — Manufacturer warranty terms for this product are shown below.
Contact our UK team with your order number and a few photos.
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
3 years on the frame and 1 year on original fitted parts from delivery.
Manufacturing defects affecting the frame, battery, motor, controller, charger, forks, brakes, display, lights and other original components. Approved cases are generally resolved with replacement parts.
Separate manufacturer terms apply. Warranty periods are not added together.
The KETELES K800 Pro is a dual-motor powerhouse designed for serious riders. With all-terrain 4.0″ fat tyres, a massive 48V 23Ah battery, and dual 1000W motors, this e-bike delivers unmatched performance, range, and rugged versatility.
Smooth Power Delivery
With a total of 2000W of motor power, the K800 Pro provides explosive torque, superior hill climbing, and high-speed cruising. You can switch between single and dual motor modes to balance power and range based on your terrain.
Comfort & Control
Equipped with front lockable suspension and a rear shock absorber, the K800 Pro glides over rough trails and city potholes alike. Hydraulic disc brakes offer smooth, confident stopping under any conditions.
Smart Battery System
The high-capacity 48V 23Ah Samsung-cell battery delivers up to 100km of assisted range. It's removable, lockable, and protected by built-in safety systems for temperature, overcharge, and over-discharge.
Tech You Can Trust
A smart LCD display gives real-time data: speed, trip distance, battery life, and assist level. Integrated LED lights, a twist throttle, and handlebar controls make operation intuitive and responsive.
Built for Everyday Use
This full-suspension fat-tyre e-bike is ready for any challenge—whether it’s snow, sand, trail, or urban roads. Strong, reliable, and built to carry heavy loads, the K800 Pro is a top choice for adventurers and long-distance riders alike.
| Collection | Electric Bikes |
|---|---|
| Brand | Keteles |
| Motor Power | 2000W |
| Battery | 48V 23AH |
| Top Speed | 34 MPH |
| Acceleration Method | Regular Pedalling + Pedal Assist + Throttle Acceleration |
| Max Range | 50-62 MILES |
| Charging Time | 6-7 Hours |
| Shock Absorbers | Full Suspension (Front + Rear) |
| Wheel Size | 26 x 4.0 Fat Tyre |
| Brakes | Hydraulic Disc Brakes |
| Gears | Shimano 7-Speed |
| Bike Weight | 42KG |
| Max Climb | 15 degrees |
Check rider measurements and sizing before you order.
Fit guidance: Large high-step 26 in fat-tyre frame with an adjustable 90–102 cm saddle height.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
Dual 48V 1000W hub motors (2000W total) deliver strong acceleration and confident hill performance. With front + rear drive available, it is built for riders who want traction and torque on demand.
A 48V 23AH lithium battery supports longer rides, with a quoted 80-100km range depending on mode and conditions. Charge time is typically 6-7 hours using the supplied charger.
Full suspension (front fork + rear shock) and 26x4.0 fat tyres help keep the ride planted on broken roads. Hydraulic disc brakes with power cut-off and a colour display finish the package.
1 x KETELES K800 Pro Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Explore e-bikes, electric scooters and electric dirt bikes in person. Get expert advice and find your perfect ride.
Have a question before ordering or need help afterwards? Our UK-based team is here to help with product advice, orders, parts and warranty enquiries.
Keep your ride performing at its best. Our Nuneaton workshop offers servicing, diagnostics and repairs for bicycles, e-bikes and electric scooters.
Download Product Manual