Koolux X12 Pro Electric Bike
Home Delivery
- Typical delivery: 3–5 working days (UK mainland)
- Tracking provided once dispatched
- Courier: DPD / Parcelforce / DX / BJS (item-dependent)
- Returns accepted within 30 days for unused items
- No returns for change of mind once used
Click & Collect
- Collection will be available from our Nuneaton store in around 5–6 working days
- After you have ordered, we’ll contact you to arrange a day and time for collection
- Please bring your order confirmation and photo ID when collecting
Warranty Information
- 1-year manufacturer warranty (manufacturing defects under normal use)
- Covers faulty components or defects confirmed by the manufacturer
- Excludes wear & tear items (e.g. tyres, tubes, brake pads), accidental damage, misuse, water ingress, and unauthorised modifications
- If an issue occurs, contact our support team with your order number plus photos/video where possible
- We’ll help diagnose the fault and arrange the next step (repair, replacement parts, or warranty support where applicable)
Koolux X12 Pro Key Features
Powerful 750W brushless rear motor for Confident Riding
The KOOLUX X12PRO features a high-efficiency 750W brushless rear motor, delivering smooth acceleration and reliable torque for hills, city riding, and mixed terrain.
Long-Range Lithium-ion battery for Everyday Adventures
Designed to go the distance, the battery system provides a real-world range of up to 70–120 km depending on riding mode, terrain, and rider weight.
Comfort-Focused Design for Stability and Control
Wide tyres and a well-balanced frame help absorb road vibrations and uneven surfaces, keeping rides comfortable and confidence-inspiring.
Smart Display and Assist System
Ride with full control using a clear digital display showing speed, battery level, and distance. Multiple pedal-assist levels help tailor power delivery to your riding style.
Road-Legal Configuration
Supplied in a 25 km/h (road legal setting) configuration for UK compliance. Always follow local e-bike regulations.
What inside the box?
1X Koolux X12 Pro Electric Bike (Mostly Built)
1X Charger
2X Keys
1X Assembly Tools
1X Assembly User Manual
Koolux X12 Pro FAQs
Delivery & Returns
Need Help Choosing?
Our support agents are here to assist with any questions about orders, shipping, returns, or anything else you need.

