This is one combined summary, not the individual rating of any one platform.
Payment options and eligibility are subject to approval and confirmed at checkout.
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Click & Collect Choose your collection date
Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Returns & Cancellations 14-day cancellation · 30-day unopened returns
Policy conditions and return costs may apply. Your statutory rights are unaffected.
Read returns policyFrom our Nuneaton showroom
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See this bike up close and ask our team questions before you buy.
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TrailSurge Warranty+
1 yearin-house warranty
UK-based warranty and after-sales support
Key components + direct UK support
Manufacturer cover: check model terms
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Koolux Manufacturer warranty
Manufacturer warranty period
The warranty period varies by manufacturer and model. Contact us to confirm the applicable term.
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
See exactly what’s covered Hide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Contact our UK team with your order number and a few photos.
Cover & exclusions
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Koolux Manufacturer warranty
Manufacturer warranty period
The warranty period varies by manufacturer and model. Contact us to confirm the applicable term.
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
Description
Powerful 500W brushless rear motor for Confident Riding
The KOOLUX X13 features a high-efficiency 500W brushless rear motor, delivering smooth acceleration and reliable torque for hills, city riding, and mixed terrain.
Long-Range Lithium-ion battery for Everyday Adventures
Designed to go the distance, the battery system provides a real-world range of up to 60–80 km depending on riding mode, terrain, and rider weight.
Comfort-Focused Design for Stability and Control
Wide tyres and a well-balanced frame help absorb road vibrations and uneven surfaces, keeping rides comfortable and confidence-inspiring.
Smart Display and Assist System
Ride with full control using a clear digital display showing speed, battery level, and distance. Multiple pedal-assist levels help tailor power delivery to your riding style.
Road-Legal Configuration
Supplied in a 25 km/h (road legal setting) configuration for UK compliance. Always follow local e-bike regulations.
What’s Included in the Box?
1 x Koolux X13 Electric Tricycle
1 x Charger
2X Keys
1 x Tool Kit
1 x User Manual
Spare Parts for This Model
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
