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From £79.08/mo12 months at 0% interest
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Optional service
Fully Assembled & Hand Delivered
We’ll professionally prepare your e-bike and hand-deliver it ready to ride, with no final assembly needed at home. Please allow 5–7 working days.
Handlebar and cockpit setupBrake setup and adjustmentChain tension and drivetrain checkTyre pressure and wheel checkPedal, crank and key bolt checkBattery, pedal-assist and display checkGears, brakes and controls checkFinal PDI safety inspection
PRE-ORDERReserve yours today
Expected to arrive between
18 September 2026
–
22 September 2026
Secure yours from the incoming stock. We'll keep you updated on your order and dispatch it as soon as stock arrives.
✓ Pre-orders can be cancelled at any time before dispatch.
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Click & CollectCollection from our Nuneaton workshop
Collect from our Nuneaton workshop
Collection is available by appointment from our Nuneaton workshop. The preparation time depends on where the product is currently stored. Contact us before ordering for the latest availability, or place your order and we will confirm when it is ready to collect.
Transfer required to NuneatonUsually 5–7 working days
Products stored at another warehouse normally require 5–7 working days to reach our workshop. We will confirm as soon as the item is ready and arrange your collection appointment.
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Checking: Ridstar Q20 Electric Bike
Why Buy From TrailSurge?UK showroom, product support & aftercare
Buy your Ridstar Q20 Electric Bike with UK-based support
TrailSurge is a UK retailer with a showroom and workshop in Nuneaton. Our team can help before you order and continue supporting you after your Ridstar Q20 Electric Bike arrives.
UK-based customer support before and after your purchase
Showroom and workshop in Nuneaton
Help with product questions, setup, parts and aftercare
Tracked UK delivery with support if you need help with your order
Speak to a real member of our team before placing your order
Why buy through TrailSurge?For the best UK-based support and aftercare, we recommend buying through TrailSurge rather than ordering directly from overseas manufacturers or China-based sellers, where returns, warranty support and parts handling can be more difficult.
Need help with the Ridstar Q20 Electric Bike?Ask our team a question before ordering.
TrailSurge Warranty+✓
BEST WARRANTY IN THE UK
Stronger cover. UK support. Real help when you need it.
TrailSurge Warranty+
Extra protection, backed by our UK team
For the first 12 months, TrailSurge Warranty+ gives you direct UK support on eligible faults affecting the main factory-fitted components — with practical help to get you back up and running.
UK-based fault support
Major factory-fitted components covered
Repair, parts or another suitable solution where eligible
Typical component cover:
Eligible faults affecting major factory-fitted components, including the frame and forks, motor and drive system, controller, battery and BMS, charger, wiring, display, gears, brakes, and factory-fitted sensors or controls.
+Ridstar manufacturer warranty
Warranty period
12 months for the Ridstar Q20 range, including the motor, battery and charger.
What’s covered
Manufacturing defects in those main electrical components and other original fitted parts accepted under the model warranty.
Road use notice: This bike is over 250W and is for private land/off-road use only. Need a UK road-compliant option?
View road legal e-bikes
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Description
Ridstar Sister Company
Fast & Powerful
New 2026 Battery
The Ridstar Q20 range is built for riders who want serious power, bold styling, and all-terrain confidence. With fat tyres, strong motor options, long-range battery choices, full suspension, and a comfortable moped-style frame, the Ridstar Q20 electric bike is ideal for commuting, weekend rides, private-land adventures, and tackling tougher terrain with ease.
Whether you choose the Ridstar Q20 Lite, the standard Ridstar Q20, or the high-performance Ridstar Q20 Pro, each model delivers a powerful riding experience with the stability and comfort you expect from a fat tyre electric bike.
Powerful Fat Tyre Electric Bike Performance
The Ridstar Q20 series is designed for riders who want more than a basic city e-bike. Depending on the model, you can enjoy strong acceleration, confident hill-climbing ability, and smooth pedal assistance across roads, tracks, gravel paths, and uneven ground. The Q20 Pro takes performance even further with a dual motor setup, giving you extra pulling power when riding on challenging terrain.
Smooth Power Delivery
With responsive pedal assist and throttle-style power delivery where fitted, the Ridstar Q20 makes every ride feel effortless. Higher-spec models allow you to switch between riding modes, helping you balance power, battery efficiency, and control depending on your route.
Comfort & Control
The Q20 range is built around comfort as well as performance. The wide 20” fat tyres improve grip and stability, while front and rear suspension help absorb bumps from rough roads, towpaths, trails, and uneven surfaces. Shimano 7-speed gearing gives you better control over your pedalling, while strong disc braking systems provide reliable stopping power when you need it most.
Long-Range Battery Options
Ridstar Q20 electric bikes are available with different battery sizes depending on the model. From the lighter Q20 Lite to the larger-capacity Q20 Pro, each version is designed to give you dependable range for daily riding, commuting, and longer weekend use. Range can vary depending on rider weight, terrain, weather, tyre pressure, assist level, and how much throttle is used.
Useful Everyday Features
The Ridstar Q20 range includes practical features such as an LCD display, LED lighting, removable battery design, fat tyres, suspension, and a strong frame layout. These features make it a great choice for riders looking for a powerful adult electric bike that feels stable, comfortable, and practical for regular use.
Ridstar Q20 Model Comparison
Not sure which Ridstar Q20 model is right for you? Use the comparison table below to choose between the Q20 Lite, Q20, and Q20 Pro.
Model
Best For
Motor
Battery
Estimated Range
Key Features
Ridstar Q20 Lite
Best value option for commuting, lighter use, and everyday riding.
Best for maximum power, hills, private-land riding, and tougher terrain.
2000W dual motor
52V 40Ah
Up to 75 miles+ depending on mode and conditions
Dual motor power, large battery capacity, full suspension, hydraulic brakes, fat tyre grip, high-performance setup.
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Which Ridstar Q20 should you choose?
Choose the Q20 Lite if you want the best value, the Q20 if you want the best all-round balance of power and range, or the Q20 Pro if you want the strongest performance with dual motor power and the biggest battery setup.
Please note: range, speed, and performance can vary depending on rider weight, terrain, weather, tyre pressure, assist level, battery condition, and riding style. High-powered electric bikes may be intended for private land or off-road use only depending on local laws.
Why Buy the Ridstar Q20 from TrailSurge?
TrailSurge supplies a growing range of electric bikes, fat tyre e-bikes, electric scooters, and electric dirt bikes across the UK. We focus on strong customer support, clear product advice, and practical aftercare, helping you choose the right model before you buy.
UK-based support before and after purchase
Powerful fat tyre electric bike options for different budgets
Finance options available at checkout where eligible
Warranty support for peace of mind
Fast UK delivery options depending on stock location
Ridstar Q20 Electric Bike Video Review
Watch the video below for a closer look at the Ridstar Q20 riding style, performance, and overall design.
Advanced Front and Rear Shock Absorption System for a Smooth and Comfortable
The Ridstar Q20 Pro is equipped with heavy-duty dual suspension that reduces impact from bumps, potholes, and uneven terrain. Whether you’re riding through busy city streets or tackling country roads, the advanced shock absorption ensures maximum stability, comfort, and control on every journey.
All-Terrain 20-Inch Fat Tyres for Superior Grip, Stability, and Control
The Ridstar Q20 Pro is fitted with premium 20-inch fat tyres designed to handle a wide range of surfaces with ease. Their extra-wide profile offers excellent traction and stability, whether you’re riding on city roads, gravel paths, wet conditions, or off-road trails. The fat tyres not only improve control and balance but also enhance comfort by reducing vibrations, giving you a smooth and confident ride no matter where your journey takes you.
Unlockable Speed Mode for Extra Performance on the Ridstar Q20 Pro
Take your ride to the next level with the Ridstar Q20 Pro’s unlockable speed feature. While it’s factory-limited for road compliance, riders can access a higher top speed for private land use, giving you extra power and performance when you need it most. Perfect for thrill-seekers and open-space riding, this feature makes the bike as versatile as it is powerful.
What’s Included in the Box
1 x Ridstar Q20 Electric Bike
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
Seen at TrailSurge
Real product photos and videos from our team.
Frequently Asked Questions
The Ridstar Q20 Pro has a maximum top speed of approximately 28–30mph when unrestricted. In factory-restricted UK road-legal mode, assistance is limited to 15.5mph (25km/h) to comply with EAPC regulations.
Yes, the Ridstar Q20 Pro performs strongly on hills thanks to its high-torque rear hub motor and 48V battery system.
The 48V battery on the Ridstar Q20 Pro provides an estimated range of 30–60 miles per charge, depending on riding conditions.
Real-world range depends on:
Pedal assist level used
Terrain (flat vs hills)
Rider weight
Wind resistance
Tyre pressure
Temperature
Lower assist levels on flat terrain can achieve the higher end of the range, while full power riding or hilly routes will reduce total mileage.
The Ridstar Q20 Electric Bike arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The Ridstar Q20 Electric Bike is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.