Optional service: All products can be assembled at home without adding this option.
Handlebar and cockpit setupBrake setup and adjustmentChain tension and drivetrain checkTyre pressure and wheel checkPedal, crank and key bolt checkBattery, assist and display checkFinal PDI safety inspection
Home Delivery
Tracked options shown at checkout
Delivery options
Choose your delivery option at checkout. Availability may vary by product, stock location and postcode.
Standard Home Delivery
3–5 working days
Our standard tracked home delivery service for most UK mainland orders.
Next Day DeliverySelected items
Available at checkout on selected in-stock items only. If Next Day Delivery is available for your order, it will appear before payment.
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Tracking details are sent once your order has been dispatched
Some large, heavy or specialist items may arrive with a dedicated courier
Remote areas, Highlands, islands and non-mainland postcodes may require extra time or a delivery surcharge
Returns
30-day returns on unused items
Used items cannot be returned for change of mind
Click & CollectView collection options
Collection options
Collection timing depends on whether the product is already held at our Nuneaton workshop. You can contact us before ordering to check, or we will confirm the collection estimate after your order is placed.
In stock at NuneatonSame or next day
If the product is already at the workshop, collection is usually available the same day or next day. We will contact you as soon as it is ready.
Transfer to Nuneaton workshop5–7 working days
If the product is held at our main warehouse, allow up to 5–7 working days for it to be transferred to the workshop.
Select Pickup in store at checkout
We will confirm your collection day after your order is placed
Please wait for our collection confirmation before travelling
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Found the same product for less? Send us the live offer before ordering.
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From 3 to 12 months, product dependent
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Pay monthly and split payment options are shown at checkout. Availability depends on order value, product, eligibility, provider checks and provider terms.
Warranty, Parts & Support✓ CoveredView warranty details
Warranty period
12 months for the Ridstar Q20 range, including the motor, battery and charger.
What’s covered
Manufacturing defects in those main electrical components and other original fitted parts accepted under the model warranty.
Replacement parts
We sell replacement parts and accessories for many products. Contact us with the model and part required.
Description
Ridstar Sister Company
Fast & Powerful
New 2026 Battery
The Ridstar Q20 range is built for riders who want serious power, bold styling, and all-terrain confidence. With fat tyres, strong motor options, long-range battery choices, full suspension, and a comfortable moped-style frame, the Ridstar Q20 electric bike is ideal for commuting, weekend rides, private-land adventures, and tackling tougher terrain with ease.
Whether you choose the Ridstar Q20 Lite, the standard Ridstar Q20, or the high-performance Ridstar Q20 Pro, each model delivers a powerful riding experience with the stability and comfort you expect from a fat tyre electric bike.
Powerful Fat Tyre Electric Bike Performance
The Ridstar Q20 series is designed for riders who want more than a basic city e-bike. Depending on the model, you can enjoy strong acceleration, confident hill-climbing ability, and smooth pedal assistance across roads, tracks, gravel paths, and uneven ground. The Q20 Pro takes performance even further with a dual motor setup, giving you extra pulling power when riding on challenging terrain.
Smooth Power Delivery
With responsive pedal assist and throttle-style power delivery where fitted, the Ridstar Q20 makes every ride feel effortless. Higher-spec models allow you to switch between riding modes, helping you balance power, battery efficiency, and control depending on your route.
Comfort & Control
The Q20 range is built around comfort as well as performance. The wide 20” fat tyres improve grip and stability, while front and rear suspension help absorb bumps from rough roads, towpaths, trails, and uneven surfaces. Shimano 7-speed gearing gives you better control over your pedalling, while strong disc braking systems provide reliable stopping power when you need it most.
Long-Range Battery Options
Ridstar Q20 electric bikes are available with different battery sizes depending on the model. From the lighter Q20 Lite to the larger-capacity Q20 Pro, each version is designed to give you dependable range for daily riding, commuting, and longer weekend use. Range can vary depending on rider weight, terrain, weather, tyre pressure, assist level, and how much throttle is used.
Useful Everyday Features
The Ridstar Q20 range includes practical features such as an LCD display, LED lighting, removable battery design, fat tyres, suspension, and a strong frame layout. These features make it a great choice for riders looking for a powerful adult electric bike that feels stable, comfortable, and practical for regular use.
Ridstar Q20 Model Comparison
Not sure which Ridstar Q20 model is right for you? Use the comparison table below to choose between the Q20 Lite, Q20, and Q20 Pro.
Model
Best For
Motor
Battery
Estimated Range
Key Features
Ridstar Q20 Lite
Best value option for commuting, lighter use, and everyday riding.
Best for maximum power, hills, private-land riding, and tougher terrain.
2000W dual motor
52V 40Ah
Up to 75 miles+ depending on mode and conditions
Dual motor power, large battery capacity, full suspension, hydraulic brakes, fat tyre grip, high-performance setup.
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Which Ridstar Q20 should you choose?
Choose the Q20 Lite if you want the best value, the Q20 if you want the best all-round balance of power and range, or the Q20 Pro if you want the strongest performance with dual motor power and the biggest battery setup.
Please note: range, speed, and performance can vary depending on rider weight, terrain, weather, tyre pressure, assist level, battery condition, and riding style. High-powered electric bikes may be intended for private land or off-road use only depending on local laws.
Why Buy the Ridstar Q20 from TrailSurge?
TrailSurge supplies a growing range of electric bikes, fat tyre e-bikes, electric scooters, and electric dirt bikes across the UK. We focus on strong customer support, clear product advice, and practical aftercare, helping you choose the right model before you buy.
UK-based support before and after purchase
Powerful fat tyre electric bike options for different budgets
Finance options available at checkout where eligible
Warranty support for peace of mind
Fast UK delivery options depending on stock location
Ridstar Q20 Electric Bike Video Review
Watch the video below for a closer look at the Ridstar Q20 riding style, performance, and overall design.
Advanced Front and Rear Shock Absorption System for a Smooth and Comfortable
The Ridstar Q20 Pro is equipped with heavy-duty dual suspension that reduces impact from bumps, potholes, and uneven terrain. Whether you’re riding through busy city streets or tackling country roads, the advanced shock absorption ensures maximum stability, comfort, and control on every journey.
All-Terrain 20-Inch Fat Tyres for Superior Grip, Stability, and Control
The Ridstar Q20 Pro is fitted with premium 20-inch fat tyres designed to handle a wide range of surfaces with ease. Their extra-wide profile offers excellent traction and stability, whether you’re riding on city roads, gravel paths, wet conditions, or off-road trails. The fat tyres not only improve control and balance but also enhance comfort by reducing vibrations, giving you a smooth and confident ride no matter where your journey takes you.
Unlockable Speed Mode for Extra Performance on the Ridstar Q20 Pro
Take your ride to the next level with the Ridstar Q20 Pro’s unlockable speed feature. While it’s factory-limited for road compliance, riders can access a higher top speed for private land use, giving you extra power and performance when you need it most. Perfect for thrill-seekers and open-space riding, this feature makes the bike as versatile as it is powerful.
What’s Included in the Box
1 x Ridstar Q20 Electric Bike
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Seen at TrailSurge
Real product photos and videos from our team.
Ridstar Q20 Electric Bike FAQs
The Ridstar Q20 Pro has a maximum top speed of approximately 28–30mph when unrestricted. In factory-restricted UK road-legal mode, assistance is limited to 15.5mph (25km/h) to comply with EAPC regulations.
Yes, the Ridstar Q20 Pro performs strongly on hills thanks to its high-torque rear hub motor and 48V battery system.
The 48V battery on the Ridstar Q20 Pro provides an estimated range of 30–60 miles per charge, depending on riding conditions.
Real-world range depends on:
Pedal assist level used
Terrain (flat vs hills)
Rider weight
Wind resistance
Tyre pressure
Temperature
Lower assist levels on flat terrain can achieve the higher end of the range, while full power riding or hilly routes will reduce total mileage.
The Ridstar Q20 Electric Bike arrives mostly assembled. Final setup normally includes aligning and securing the handlebars, fitting the pedals and completing essential safety checks. Allow approximately 20–30 minutes, or select our professional assembly and PDI service.
The Ridstar Q20 Pro is not fully waterproof. Avoid prolonged exposure to heavy rain, and never submerge or pressure wash the bike or its electrical components. After riding in wet conditions, wipe the bike dry and store it in a dry, sheltered location.
No — this model is designed for off-road/private land use. It isn’t intended for public roads, cycle lanes, or pavements. Use on private land with the landowner’s permission.