Surron™ Ultra Bee

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our customer service team to initiate a return.

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

We are confident in the quality of E-Bikes and E-Scooters we offer here at Trail Surge. All Products come with a minimum 12 Month Manufacture Guarantee/Warranty for main components.

Yes 90% Assembled. All products come with a toolkit and an instruction manual. If you need any extra help with setting up your bike you can contact our customer support team.