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TRAILSURGE
COMBINED CUSTOMER REVIEWS
OVERALL RATING ACROSS FOUR PLATFORMS
4.8/5
1909 customer reviews
Combined review snapshot
REVIEWS FROM
This is one combined summary, not the individual rating of any one platform.
RATING BREAKDOWN
NUMBER OF REVIEWS
78% of reviews are 5-starBased on the combined review counts above
Touroll B1 Electric City Bike
SKU: 1069875
Motor
250W
Battery
36V 15.6AH
Speed
15.5 MPH
Range
58 MILES
£699.00
£529.00
Pre-order
Klarna£176.33 ×3
Clearpay£132.25 ×4
PayPal£176.33 ×3
Monthly finance
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Product price£529.00
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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
BUYER ALERT
Beware of fake “official” websites
Shopping for an electric bike from Touroll? Some websites look official without being run by the brand. Before ordering, check the retailer behind the website.
TWO THINGS WORTH CHECKING
01 Real UK premises
Do they have a shop or showroom you can actually verify or visit?
02 Repairs & support
Can they service or repair your e-bike if something goes wrong?
With TrailSurge, you can check both.
We have a real Nuneaton showroom and repair workshop, with UK-based servicing, repairs and 12-month warranty support. We're here for you after delivery, too.
Visit us: CV11 6RY · Mon–Fri, 10am–4pmTrail Surge Ltd · Company No. 16935369 · VAT No. 521226239
TRAILSURGE PRICE MATCH
Found it cheaper elsewhere?
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
How our price match works
Send the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
✓ Identical model, variant and specification
✓ UK-registered company with a valid UK VAT number
✓ In stock, with a lower total price including delivery
✓ Request a match before placing your order
TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
Availability Notification
We'll notify you as soon as the item is back in stock.
Vendor:
Touroll
Touroll B1 Electric City Bike
Rated Excellent on Trustpilot
Pre-order Check delivery estimate
Ask our team for the latest delivery estimate.
Click & Collect Choose your collection date
TrailSurge Nuneaton · Unit 62
Centenary Business Centre, Nuneaton, CV11 6RY
Monday–Friday · 10am–4pm
Preferred collection date
Available from — · 7 working days ahead
Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Returns & Cancellations 14-day cancellation · 30-day unopened returns
Change of mind
Within 14 days of delivery
Unused, unopened items
Up to 30 days
Policy conditions and return costs may apply. Your statutory rights are unaffected.
Read returns policy
TrailSurge Warranty+
1 yearin-house warranty
UK-based warranty and after-sales support
£159 warranty value
Included at no extra cost
Key components + direct UK support
Manufacturer cover: check model terms
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Touroll Manufacturer warranty
Manufacturer warranty period
The warranty period varies by manufacturer and model. Contact us to confirm the applicable term.
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
See exactly what’s covered Hide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
Cover & exclusions
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Touroll Manufacturer warranty
Manufacturer warranty period
The warranty period varies by manufacturer and model. Contact us to confirm the applicable term.
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
Description
Quick Summary
The Touroll B1 is a practical and comfortable electric city bike built for everyday commuting, leisure riding, and urban travel. With a long-range battery, upright riding position, and smooth pedal assist, it’s ideal for riders looking for a reliable and road-legal eBike for daily use.
Smooth Power Delivery
Powered by a responsive rear hub motor, the Touroll B1 delivers smooth and consistent pedal assistance across multiple levels. Acceleration feels natural, making it perfect for city streets, cycle paths, and longer commutes without fatigue.
Comfort & Control
A low step-through aluminium frame allows easy mounting and dismounting, while the front suspension fork absorbs bumps from uneven roads. The upright geometry, wide saddle, and ergonomic handlebars provide a relaxed and stable riding experience.
Smart Battery System
The large 36V 15.6Ah removable battery offers impressive range on a single charge. Easily removable for indoor charging, it’s ideal for commuters and flat dwellers, with built-in protection for safety and longevity.
Review Video:
Specifications
| Collection | Touroll Electric Bikes |
|---|---|
| Brand | Touroll |
| Motor Power | 250W |
| Battery | 36V 15.6AH |
| Top Speed | 15.5 MPH |
| Max Range | 58 Miles |
| Charging Time | 5+ Hours |
Size & Rider Fit
Check rider measurements and sizing before you order.
Maximum load
120KG
More measurements & dimensions
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
What’s Included in the Box?
1 x Touroll B1 Electric City Bike
1 x Charger
2X Keys
1 x Tool Kit
1 x User Manual
Frequently Asked Questions
More than an online store.
Real People. Real Support.
Have a question before ordering or need help afterwards? Our UK-based team is here to help with product advice, orders, parts and warranty enquiries.
Expert Repairs & Servicing
Keep your ride performing at its best. Our Nuneaton workshop offers servicing, diagnostics and repairs for bicycles, e-bikes and electric scooters.
Touroll B1 Electric City Bike
£529.00
