£44.99
TRAILSURGE
COMBINED CUSTOMER REVIEWS
OVERALL RATING ACROSS FOUR PLATFORMS
4.8/5
1909 customer reviews
Combined review snapshot
REVIEWS FROM
This is one combined summary, not the individual rating of any one platform.
RATING BREAKDOWN
NUMBER OF REVIEWS
78% of reviews are 5-starBased on the combined review counts above
Certified
Vitilan L5 Electric Bike
SKU: TS-VIT-L5-BLK-BIKE
Motor
500W
Battery
48V 15AH
Speed
25 MPH
Range
65 MILES
£1,199.00
£949.00
In stock
Klarna£316.33 ×3
Clearpay£237.25 ×4
PayPal£316.33 ×3
Monthly financeRates at checkout
Payment options and eligibility are subject to approval and confirmed at checkout.
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Trail Surge Ltd · Unit 62, Centenary Business Centre, Nuneaton, CV11 6RY
BUYER ALERT
Beware of fake “official” websites
Shopping for a Vitilan? Before you order, make sure you know who you’re buying from—and who will help after delivery. An unusually low price can be a warning sign: check what’s included and who provides support. Think of it like buying a vehicle—you’d want a trusted garage behind it.
THREE THINGS WORTH CHECKING
01 Real UK premises
Can you visit their showroom and speak to someone in person?
02 Repairs & support
Who will help with servicing, repairs or a warranty enquiry?
03 A business you can verify
Can you check who runs the website, their company details and customer reviews?
With TrailSurge, you know where to find us.
Showroom visits by appointment.
Visit our Nuneaton showroom and repair workshop and speak to our UK team. We’re here before and after your purchase, with servicing, repairs and 12-month warranty support for covered main components.
Visit us: Unit 62, Centenary Business Centre, Hammond Close, Attleborough Fields Industrial Estate, Nuneaton, Warwickshire, CV11 6RY.Showroom visits by appointment.
Trail Surge Ltd · Registered in England and Wales · Company No. 16935369 · VAT No. 521226239
TRAILSURGE PRICE MATCH
Found it cheaper elsewhere?
Found the same product for less at a genuine UK-registered, VAT-registered retailer? Send us the listing and we'll check if we can match their price.
How our price match works
Send the competitor's product link before ordering. We'll check the exact model, stock, total delivered price, UK company registration and valid UK VAT registration. All matches are subject to verification.
✓ Identical model, variant and specification
✓ UK-registered company with a valid UK VAT number
✓ In stock, with a lower total price including delivery
✓ Request a match before placing your order
TrailSurge is UK registered and VAT registered: Company No. 16935369 · VAT No. 521226239.
Complete your ride
Choose your delivery setup
Free Delivery
Get it 3–5 working days
Fulfilled from our Birmingham warehouse
Rated Excellent on Trustpilot
Home Delivery Standard & next-day options
Standard delivery
Usually 3–5 working days
Tracked delivery to your door.
Next-day delivery
Selected in-stock items
Select at checkout if available for your order.
Trusted delivery partners
Options and charges shown at checkout. Remote areas may take longer.
Click & Collect Choose your collection date
TrailSurge Nuneaton · Unit 62
Centenary Business Centre, Nuneaton, CV11 6RY
Monday–Friday · 10am–4pm
Preferred collection date
Available from — · 7 working days ahead
Select Pickup · TrailSurge Nuneaton at checkout. We'll confirm when your order is ready; dates are requested, not guaranteed.
Returns & Cancellations 14-day cancellation · 30-day unopened returns
Change of mind
Within 14 days of delivery
Unused, unopened items
Up to 30 days
Policy conditions and return costs may apply. Your statutory rights are unaffected.
Read returns policy
Road use notice:
This bike is over 250W and is for private land/off-road use only. Need a UK road-compliant option?
View road legal e-bikes
.
From our Nuneaton showroom
View This Bike Live
See this bike up close and ask our team questions before you buy.
WhatsApp
FaceTime
Google Meet
Arrange a viewing
Message us on WhatsApp to arrange a time.
TrailSurge Warranty+
1 yearin-house warranty
UK-based warranty and after-sales support
£159 warranty value
Included at no extra cost
Key components + direct UK support
Manufacturer cover: check model terms
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
View warranty detailsHide warranty details
Cover & exclusions
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Vitilan Manufacturer warranty
Manufacturer warranty period
The warranty period varies by manufacturer and model. Contact us to confirm the applicable term.
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
See exactly what’s covered Hide warranty details
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Here when you need us
Fault assessment, warranty guidance and help arranging eligible repairs or replacement parts.
Need to make a claim?
Contact our UK team with your order number and a few photos.
Cover & exclusions
What’s covered
Frame & forks · Motor & controller · Battery & charger · Factory-fitted electrics & mechanical parts
Cover & exclusions
Commercial warranties generally exclude normal wear, accidental damage, misuse and unauthorised modifications. This does not affect your statutory rights.
Need to make a claim?
Contact TrailSurge with your order number, a description of the fault and clear photos or a video. Our team will assess the issue and explain the next steps.
Vitilan Manufacturer warranty
Manufacturer warranty period
The warranty period varies by manufacturer and model. Contact us to confirm the applicable term.
Manufacturer cover
Coverage depends on the brand and model. Contact us for the manufacturer terms for this product.
Separate manufacturer terms apply. Warranty periods are not added together.
Description
🎁 FREE L5 Front Basket Included
Every Vitilan L5 purchased from TrailSurge includes an L5 front basket at no extra cost. Choose your bike package below: Bike Only, With Rear Basket, or With Waterproof Bike Rack Bag.
The Vitilan L5 is a stylish step-through electric bike built for comfortable commuting, daily errands and longer leisure rides. With a 48V 15Ah Samsung lithium-ion battery, a 500W brushless hub motor with 960W peak output and a torque-sensor ride feel, it gives smooth assistance and confident everyday performance.
Choose Your L5 Package
- Bike Only – £1,099 + FREE front basket
- With Rear Basket – £1,168 + FREE front basket
- With Waterproof Bike Rack Bag – £1,198 + FREE front basket
Key Features
- 48V 15Ah Samsung lithium-ion removable battery with 720Wh capacity
- 500W brushless hub motor with up to 960W peak power and 65Nm torque
- Up to 60 miles pedal assist range and around 45 miles throttle range
- 26 x 2.4 inch Kenda puncture-resistant tyres
- Shimano 7-speed gearing with Shimano rear derailleur and shift lever
- 180mm front and rear hydraulic disc brakes
- Adjustable spring suspension fork for added comfort
- Step-through aluminium alloy integrated frame
- Intelligent colour display with app connectivity and Apple AirTag location function
- Integrated front light and rear turn-signal style light
Ride Comfort & Control
The L5 uses a torque sensor to deliver assistance smoothly as you pedal, helping the bike feel natural and controlled in stop-start traffic, on cycle routes and across mixed urban surfaces. The adjustable suspension fork, comfortable saddle and upright step-through design make it easy to ride for daily use.
Battery & Range
The 48V 15Ah Samsung battery is removable for convenient charging and has a 720Wh capacity. Vitilan lists up to 60 miles of pedal-assist range and around 45 miles using throttle mode, depending on rider weight, terrain, assistance level, tyre pressure and riding conditions.
Size Guide
- Total length: 72.44 inches
- Handlebar height: 45.67 inches
- Wheelbase: 47.28 inches
- Minimum seat height: 32.28 inches
- Maximum seat height: 37.4 inches
- Wheel diameter: 26 inches
- Handlebar length: 25.98 inches
Important: Always check local electric bike laws before riding on public roads. Higher power, throttle use or unrestricted speed settings may be limited to private land/off-road use depending on local regulations.
Specifications
| Collection | Electric Bikes |
|---|---|
| Brand | Vitilan |
| Motor Power | 500W |
| Battery | 48V 15AH |
| Top Speed | 25 MPH |
| Max Range | 65 Miles |
| Charging Time | 4–6 hours |
| Shock Absorbers | Adjustable front spring suspension fork |
| Wheel Size | Kenda 26" × 2.4" puncture-resistant tyres |
| Brakes | 180 mm front and rear hydraulic disc brakes |
| Gears | Shimano 7-speed |
| Bike Weight | 31.5 kg |
Size & Rider Fit
Check rider measurements and sizing before you order.
Recommended rider height
5'4"–6'8" (163–203 cm)
Maximum load
150 kg (330 lb)
More measurements & dimensions
- Seat height
- 32.3–37.4 in (82–95 cm)
- Handlebar height
- 45.7 in (116 cm)
- Deck size
- Not applicable — bicycle frame
Fit guidance: Full-size 26 in commuter frame with an upright 45.7 in handlebar height.
Sizes are a guide. Rider proportions, footwear and setup can affect fit.
What’s Included in the Box?
1 x Vitilan L5 Electric Bike
1 x Front & Rear Fender Set
FREE
1 x Charger
2 x Keys
1 x Tool Kit
1 x User Manual
Assembly Information
Assembly Video
Watch the assembly guide below before first setup.
Spare Parts for This Model
We stock a range of spare parts in the UK and can source additional components for this model. Contact our team to check prices, compatibility and availability.
Frequently Asked Questions
Vitilan L5 Electric Bike
£949.00
