Is the Xootz Enigma waterproof?

The Xootz Enigma is water-resistant, rated at IP65, but not waterproof. Short term, your product can get a little wet and be in the rain, but any long-term exposure can cause serious problems..

Do you supply spare parts & accessories for the Xootz Enigma?

Yes, we have a range of spare parts and accessories. Please check our Parts & Accessories page to find what you are looking for.

How long does delivery take?

Free Delivery on all orders. Your product will be delivered within 3-5 days via Express Delivery. We use a panel of trusted couriers such as DPD, UPS, Fedex, DHL. Tracking information is provided upon dispatch.

What is your return policy?

We offer a 30-day return policy for all unused items in their original packaging. Simply contact our customer service team to initiate a return.

Can I track my order?

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's site.

Do you provide a warranty?

We are confident in the quality of E-Bikes and E-Scooters we offer here at Trail Surge. All Products come with a minimum 12 Month Manufacture Guarantee/Warranty for main components.

Xootz Enigma Kids Electric Scooter

Name: Xootz Enigma Kids Electric Scooter
Brand: Xootz
Price: 99.0 GBP
Availability: InStock

Battery

12V

Speed

10 MPH

Age Range

3-6

Run Time

1.5 HOURS

£129.00 £99.00

In stock 3 sold this week

Pay in 3 £33.00×3

Pay monthly £8.25/mo

Free UK Delivery

Delivery By: 3–5 working days

1-Year Warranty

Manufacturer-backed cover

UK Support Team

Quick help & support.

Official Xootz

Genuine brand new stock

Free Personalised Numberplate

Trustpilot Rated 4.8

Delivery ETA:

Delivery

Typical delivery: 3–5 working days (UK mainland)
Tracking provided once dispatched
Courier: DPD / Parcelforce / DX / BJS (item-dependent)

Returns

Returns accepted within 30 days for unused items
No returns for change of mind once used

Warranty Information

1-year manufacturer warranty (manufacturing defects under normal use)
Covers faulty components or defects confirmed by the manufacturer
Excludes wear & tear items (e.g. tyres, tubes, brake pads), accidental damage, misuse, water ingress, and unauthorised modifications
If an issue occurs, contact our support team with your order number plus photos/video where possible
We’ll help diagnose the fault and arrange the next step (repair, replacement parts, or warranty support where applicable)

0% APR Finance Options

Xootz Enigma Key Features

The Xootz Enigma Kids Electric Scooter is a stronger-spec foldable electric scooter for kids, built for smooth acceleration and easy control. It reaches a fun but sensible top speed of 10 km/h, powered by a 24V lithium battery, and uses a simple thumb throttle with a rear foot brake for safe riding. Adjustable handlebars, a kickstand, and a foldable build make it a great everyday kids e-scooter for storage, travel, and private-surface riding.

Kids electric scooter with 10 km/h (6.2 mph) top speed for confident riders
24V lithium power with up to 60 minutes ride time (varies by rider/surface)
Fast charging (about 2–3 hours) for quicker turnarounds between rides
Foldable handlebars + kickstand for easy storage and parking
Adjustable handlebar height to suit growing riders
Recommended age: 6+
Battery: 24V lithium-ion (capacity listed as 2000 mAh by retailer)
Top speed: Up to 10 km/h (6.2 mph)
Max rider weight: 50 kg
Charging time: Approx. 2–3 hours
Ride time: Up to 60 minutes (varies by rider/surface)
Controls: Thumb throttle + rear brake
Adjustable height: 82–95 cm (retailer listed)
Dimensions: 950 x 400 x 800 mm (H x W x D)
Product weight: 5 kg
Warranty: 1-year manufacturer guarantee